R&B mobile app and their customer are the worst I have ever come across. I did ordered some items through the app, but that's it. No order confirmation, no updates or such. I chose to email to the customer care and then I experienced something I have never experienced before. No replies or no actions either.
After 18 days or so I received my items, but my app now shows order as under process. App is slow and useless. Right now I'm trying to return one of the item due to size issues. But again customer care, no help has come even though I opened two tickets and had send them 2 different email
Order not Found!!
I purchased through the app, payment was completed and received a debit message. However the app doesn’t show any order details and nor I received any email confirmation. There is no customer service number available hence made a complaint online through website which also doesn’t have any response. It’s been more than 48 hours!!!
Not available for India
App not showing country as India
Excellent variety of clothing, Men, Footwear
The brand offers exceptional Clothing for Children, Women and Men. R&B also offers an amazing selection of footwear and accessories in a variety of styles to compliment the perfect look.
Fix this
Add color option in latter and also add details like slim fit, relax fit or what and also chino pant or normal pant
Bad
your site needs to be improved more.
When someone is going to order something on your site you must show the time of delivery or how many days it will take,actually it should show before placing the order.
Even Now after ordering nothing is showing on your page .no before and no after we should wait until your owner knows that we need a cloth and wait untill his words.
really irresponsible way.