Name: RC Mobile Technician
Author: Carrier

Description

Solving challenging HVAC/R problems is your job. Helping you get the right parts, supplies and equipment you need is ours. Whether it is for warranty repairs for Carrier, Bryant or Payne Equipment or for non-warranty repairs on any make or any brand of equipment, the RC Mobile Technician app can help identify the right part.
The RC Mobile Technician commitment is to provide an easy to use, powerful app that is designed to help the technician standing in front of a unit. This helps them at the jobsite to find out what parts they need to make repairs, and it has an on-board GPS to help identify the closest location to find the parts.

Key Features:

• Search by scanning serial bar code, entering serial number or entering model number
• Quickly locate parts list for equipment
• View relevant technical literature for equipment
• View warranty entitlement and warranty claim history based on serial number
• Locate the nearest Totaline Sales Center and get directions
• Selection and Cross-reference tool parts
• Ability to create jobs and add parts to jobs so that the order can then be emailed

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RC Mobile Technician FAQ

Is RC Mobile Technician free?

Yes, RC Mobile Technician is completely free and it doesn't have any in-app purchases or subscriptions.
Is RC Mobile Technician legit?

⚠️ The RC Mobile Technician app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

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How much does RC Mobile Technician cost?

RC Mobile Technician is free.
What is RC Mobile Technician revenue?

To get estimated revenue of RC Mobile Technician app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

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Ratings History

RC Mobile Technician Reviews

Hot garbage

The original Total line app worked like a charm. This app that replaced it is total garbage. No customer support. Rarely works and the times when it does work you are lucky if you can find a full part number history. Oh and good luck if you are trying to find any literature on the equipment you are working on. Whether it’s something that was installed 1 year ago or 20 years ago chances are you will see “not found”. Though it’s to be expected from a company that stuck with a failed secondary heat exchanger design for 20 years.

Unusable!!

You used to be able to look up just part numbers in the search function, a function they have taken away and no longer works! This makes this app useless, not everyone has the model number.

Liked the older totaline app better

I used to be able to see my registered customers info in the app such as install date and warranty expiration which made filling out warranty tags at the counter easier....

Junk

Can’t find any piece of equipment.

Great for Carrier Bryant and Payne products

This app works well for looking up literature for Bryant and Carrier equipment. You do need to have a fairly fast data connection or it does seem to time out it looks like it brings a lot of data. I am an HVAC Technician and use this app daily since I work on a lot of Bryant and Carrier units unfortunately it does not show accessories like thermostats or zoning but as for furnaces air-conditioners and other equipment it works well

Poor

Rarely works, if at all. Sometimes by model number, but never by serial number... serial number is much easier. Please fix! I’ve sent them emails through the app with no response... if I could give it negative 5 stars I would. If you can’t make an app, please at least provide a desktop version

No Model # Found

No matter what brand I search no brands are found? :( I was really excited for this app until I tried it. I would pay to be able to search Manuals across all to most brands in a single app.... if it actual worked that is.

Nothing found

No matter what I enter, nothing is found.

Not working

Alert comes up on any Brand, "Records are not found"

Carrier please fix this

This app does still does not work. Terrible

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