ReachOutSuite - FSM Software

Field Service Software

Published by: Fingent
Downloads
Revenue

Description

ReachOutSuite is an affordable and simple-to-use field service management software. It is a mobile app and cloud-based control system for improving the efficiency of field service business. Eliminating paperwork, ReachOut Suite streamlines scheduling and dispatching, with customizable mobile-friendly forms and do-it-your-way workflows.
The ReachOut app simplifies these on-site activities with a seamless and intuitive user experience for:
· Data Collection with custom “smart forms”
· Annotated Photo-taking & Uploading
· Creating Estimates and Quotes
· Sending Text and Email
· Following Checklists
· Getting Customer signatures
· Generating Invoices
· Capturing Photos with annotations
· Map routing & GPS tracking
· Asset management
· Providing Customer History Access
· Capturing Customer Satisfaction Feedback
· On-job timekeeping
Special ReachOutSuite Features:
• Secure data
• Unlimited forms, tasks
• Check-in and Check-out (field service time tracker)
• Passive location monitoring
• Timesheet recording options
• Activity Logging
• Recurring Assignment Scheduling
• Ticketing and Incident handling
• Surveys
• Custom Forms
• Team Management and Delegation
• Offline support
• Logo handling
• Sophisticated Report Generator
• Real-time dispatching
• Route optimization
• Drag and Drop Scheduling
• Custom Work Flows
• Customer Relationship Manager (CRM
• Calendar and Easy Scheduling
• Work Order Management
• Inspections and Audit
• Configurable Business Processes & Forms
• Dispatch Management
• Custom Reports
• Alerts & Notifications
• Customize work orders using form items
• Job tracking
• File management
• Data storage management
• Electronic signature capture
• QuickBooks integration
• Quote Management

Industries Benefited:
• Lawn Care
• Landscaping
• Fire & Safety
• Snow Removal
• Construction
• Window Cleaning
• HVAC
• General Contracting
• Handyman Services
• Plumbing
• Pool Service
• Computer Installation & Repair
• Transportation & Logistics
• Construction
• Internet & Cable TV Provider
• Pest Control
• Fleet management
• Healthcare, mobile nurses
• Utilities
• Heavy engineering
• Property maintenance
• Irrigation
• Electrician
• Appliance Repair
• Delivery Services
• Glass Companies
• Retailers
• Locksmith
• Social Services Providers
• Quality Management
• Forestry Management
• Compliance Management
• Garage and Overhead Door
• Carpenters
• Assisted Living Services
• Supplier Audits
• Inspections
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User Rating

4.5 out of 5

4 ratings in United States

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Ratings History

ReachOutSuite Installs

Last 30 days

ReachOutSuite Revenue

Last 30 days

ReachOutSuite Reviews

Just what we needed!

UnhappyCustomer04 on

United States

Perfect fit for our business needs! Easy to get used to and learn. Clutter free, clean, clear, and practical app for our office, admin and field service staff use. With a easy-to-reach, dedicated, and professional support team offering round-the- clock guidance and assistance when we need it, its been a breeze using the app. Flexibility within the app to use features per our needs has been extremely helpful. It’s been a time saver and we can’t wait to explore more possibilities with ReachOut!

What a difference!

Stephen the Cat on

United States

This app is so much easier to use than what we used before. All the information is right there. And it's not confusing. And I can use my own phone instead of the tablet we used to have to lug around.

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App Info

Category
Business
Publisher
Fingent
Languages
English, German
Recent release
7.28.00 (1 month ago )
Released on
Mar 10, 2016 (8 years ago )
Last Updated
3 weeks ago