RealTimes: Video Maker

Paid the fee, yet the app is limited to 30 seconds, demanding me to pay more. Not to mention that the app keeps freezing . I want my money back now !$&

I recently paid for a premium subscription to Real Player after more than a decade of not using the service. The main reason for my purchase was to burn audio CDs with crossfaded tracks. The problem is, this feature does not work. I try to create a playlist to then convert to a CD and I get an error message saying the media type (MP3) is unsupported. My entire collection of music (over 300,000 songs) is MP3 files. When I troubleshoot the issue, I am told I do not have the correct plug-in to burn audio CDs. How do I get these plugins? Do an update? When I tried that, I am told there are no updates available and have the latest version of the software. I can't even play MP3 files in Real Player which I find unacceptable. All I want to do is burn CDs with my current MP3 collection. If this is not possible, I must request a refund for the full $39.99 amount and be done with Real Player. I am TOTALLY frustrated and disappointed.

The APP doesn’t even work after I purchased the package. It is lock on 30 seconds video. Since I needed more than 30 seconds, and for me to be able to create video that’s more than 30 seconds I opted the package $2.99 and even the 3.99 is not working either. And because I already did the purchased, there is no option for a refund from you.

Impossible to use this app. Crashes constantly! Zero customer service.

Could not take it anymore. Became to frustrating to use and limited

The app constantly crashes on both iPads, unusable, why am I paying for something I cannot use?

Not sure what’s going on with the app. It keeps crashing. I have uninstalled and reinstalled various times.

It sucks😠

Checked the app on my IOS and Chromecast is back!! Took long enough; but I’m happy to have the complete. This allows me to stream from my IOS to tv even though I have my VPN turned on This app has no tech support. They only say they are working on it and it’s Apple’s fault it doesn’t stream. Android doesn’t stream either. Is that Apple’s fault?? Doesn’t seem to have any updates. App is going obsolete. Do not purchase full version. Chromecast feature is gone. It’s been a month since the update from Realtimes has been submitted to Apple and they still haven’t posted it yet. It’s going on 2 weeks and Apple still hasn’t posted the update for this app. RealTimes/RealPlayer has assured me that they have fixed the problem and now we are waiting for Apple to approve the app. revision. So far it seems Apple has had it a week and no update as yet. When you download this app RealTimes version 5.5.1, you’ll find it is not compatible with your iPad/iPod if you have version 11.2.6. I’ve tried to notify the company severs times through social media, Instant Messenger, and their website and receive no response as to what they are doing to correct the problem. UPDATE: As of March 2, 2018. RealTimes has agreed with me about the problem and am expecting the new version to correct the problem within the week.

They’re not capable of doing anything they advertise. Wack. DO NOT PAY