Reamaze Mobile

Support Help Desk for SMBs

Published by: Reamaze
Downloads
Revenue

Description

Re:amaze’s iOS app gives you the ability to amaze customers while you’re on the go! With real time notifications and mobile collaboration built in, you can help customers no matter where you are and help them to an awesome experience that’s just a finger tap away.
Like its web sibling, the Re:amaze mobile app extends powerful features such as multi-channel messaging via email, Twitter, Facebook, and Instagram to your pockets. Conversations from your favorite Re:amaze Embeds are also synchronized for you in real time so you’ll never lose track of important customer chatter!
Other key features:
- Intuitive design to focus you and your team on important incoming conversations
- Collaborate with your team with Presence, internal notes, and conversation forwarding
- View all your brands, email channels, and social media channels with a finger tap
- Access and add/delete important conversation tags
- Full conversation control through sticky reply-to options
- Reassign, move, archive, and remind conversations with your finger
- Apply preset workflows easily
- Insert knowledge base articles and response templates through an intuitive mobile interface
- Access all your integrations within customer conversations
- See key customer data on-the-fly with built in data attributes
- View and manage customer profiles and conversation histories
- Manually add important customer data attributes
- Powerful keyword and phrase search at your fingertips
- Manage personal notification settings
Re:amaze is simplified cloud helpdesk for sites and apps. Designed from the ground up to fit the specific needs of agile businesses, Re:amaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via direct messaging, SMS/MMS, email and social media (Twitter, Facebook, Instagram), live chat, knowledge bases, and workflows.
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Screenshots

Reamaze Mobile FAQ

  • Is Reamaze Mobile free?

    Yes, Reamaze Mobile is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Reamaze Mobile legit?

    Not enough reviews to make a reliable assessment. The app needs more user feedback.

    Thanks for the vote

  • How much does Reamaze Mobile cost?

    Reamaze Mobile is free.

  • What is Reamaze Mobile revenue?

    To get estimated revenue of Reamaze Mobile app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating
App is not rated in China yet.
Ratings History

Reamaze Mobile Reviews

A bit crash prone

avastjmc on

United States

I use this app daily for support tickets, and it generally works as expected. However, it’s frustrating when it crashes in mid sentence and I have to retype a reply. I’ve noticed that it tends to crash on certain words/suggestions from the keyboard when typing. This has been more of a problem lately, and I’ve been using it since its first release.

Super helpful

Gangster ham paternity on

United States

This app is extremely useful

Can’t even send a ticket due to UI issues

D2Rhino on

United States

See title

Amazing!

ulgnaw on

United States

Reamaze is super useful and organized. Customer support is super easy with Reamaze.

Store Rankings

Ranking History
App Ranking History not available yet
Category Rankings
Chart
Category
Rank
Top Free
462

Reamaze Mobile Competitors

Name
Gorgias Helpdesk
TripleWhale
Help Scout
Support customers on the go
BigCommerce
Take Your Business On-the-Go
DelightChat - Customer Support
Shared Customer Support Inbox
Veeqo
TrueProfit: Profit Analytics
Real-time eCom P&L Analytics
ShipHero Mobile
Richpanel
Groove Help Desk
Better Customer Service

Reamaze Mobile Installs

Last 30 days

Reamaze Mobile Revenue

Last 30 days

Reamaze Mobile Revenue and Downloads

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App Info

Category
Business
Publisher
Reamaze
Languages
English
Recent release
1.3.10 (2 years ago )
Released on
Jan 5, 2017 (7 years ago )
Last Updated
17 hours ago
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