REC Switch

I’ve had this switch for a number of years and it worked without incident. I’ve updated my iPhone and now I haven’t had nothing but problems. It won’t connect. It won’t turn on my lights on my patio. I guess it had a good run. I have to get something else now.

It is time out when login to control my router rebooter . APP is useless now , so is my smart plug . I want refund for hardware

“Time out” error on app when logging in & device is no longer responsive. I now have to go to my balcony & get behind the furniture to turn my lights on & off, useless.

It would have been a nice idea to tell customers that the company no longer is in business - all the equipment they sold is no longer working!!??

I’ve had this for about two years and worked fine. Now suddenly it has a time out issue when I try to log in or do anything in the app. Meaning this light switch really only works if you use it like a normal light switch, completely defeating the purpose of it being a smart light switch. Unless they fix this I don’t recommend buying this light switch.

I try to go on app. It was showing gateway timeout. What happened?

I downloaded this to operate an REC light dimmer switch. It’s a pain to set up; most wireless routers work with 5G, and this does not. Once I got it connected it worked for a while, then came constant issues with it disconnecting from wifi. Now, I can’t even log into the app because it gives the error message “request time out. Please try again.” I have tried resetting the whole system, deleting and reinstalling the app, creating a new account, etc. Now, it just works like a normal dimmer switch I operate by hand. Looks like they just pushed out an update with “bug fixes” too. Oh, and don’t bother with app support. There is none. You click on it and it opens up a blank tab. What a joke.

Has been working fine for a few years now. Make sure that you grant the app the required permissions during setup or it won’t complete the wifi setup; settings > privacy > permission to location and local network. I always take off the permission to my location after setup (set to NEVER)…it’s the same for wifi cameras, wireless doorbell with camera, etc.

Have had 4 of these switches for years. Now suddenly they stopped linking to Alexa. I can switch them on and off with the Rec app but I can no longer switch them via Alexa.If you want to switch your lights on and off with Alexa, do not buy this device.

These switches don't actually reset the wifi when it goes out. Tf