Recuro Care

The benefits have been accessible and good for several family members.

Called and got registered. My app wasn’t working and now it is they took my information and didn’t take long for the doctor to call diagnose me and get my prescription in very professional. Listen to my details and now I’m feeling a lot better.

Recuro is basically off-brand teledoc so expectations are pretty low to begin with. It’s nice to have phone or zoom appointments, but there are issues. I started with a specialist who was pretty clearly just trying to check boxes during our brief appointment. Then she just didn’t show up for my follow-up appointment (which I needed to get a refill). I was able to connect with another doctor pretty quickly to get my refill. But then months later I discovered that he had been putting the wrong diagnosis in my chart at every appointment. So now my apparently unchangeable medical records have me diagnosed with something I don’t have. And while I’ve been receiving the correct medication for my actual condition, this doctor apparently never noticed that he’s prescribing something that’s not appropriate for the diagnosis he’s using. And every time I need a refill, I have trouble with Recuro and cvs connecting so I have to chase it down. That could be a cvs problem though.

My family has had this service for over four years. My company pays for it. Not one time have we ever been able to get a prescription. The only feedback we ever get is to go see a doctor, which cost me $50 every time I go see the doctor. If I could give this zero stars I would. This is a complete waste of premium and time.

I called support because I was having issues getting logged in, and the person I spoke with was wonderfully pleasant! Same with the doctor I was connected with. She gave me some important words of encouragement about was I was inquiring about and also took the time to explain to me the different treatments, reasoning, etc. Very much appreciated!

Great for our family of six. Fast and easy doctor visits!

Fast response. Very professional

Fast and easy to do. Doctor called me at 7:00 AM this morning. Don’t have to wait in line and risk catching something else at a clinic.

I have yet been able to set up an appointment on the Recuro Care App. Super frustrating. I never had a issue with Teladoc.

My video visit was at 7:30, doctor never got on video , I called the Recuro phone number , they said he tried to call , I did not get the call because I was on video as requested for this visit