When it works it’s great….
I don’t subscribe to the magazine, preferring to make one off purchases when something catches my eye. That said, I pretty much end up buying every month. Unfortunately every few months something happens at the app level where I can’t access my purchase. When I contact the help center I invariably get asked for my subscription details (despite advising in advance that I’m not a subscriber) and then told there’s nothing that can be done as I’m not subscribed. If it was a one off I’d be less annoyed but this is 3 or 4 times a year. No issue with other publications so I know it’s not me……
