Yes, RedwoodCU is completely free and it doesn't have any in-app purchases or subscriptions.
🤔 The RedwoodCU app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
RedwoodCU is free.
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This is not nearly as user friendly, very hard to read, some functions are no longer available. Today it just went back on me. I tried to redownload and still nothing. I love Redwood Credit! I have been a member for almost 20 years. WHAT IS HAPPENING, Why are you changing something that worked to this new app.?????????? Very disappointing. K
I love using this app and it was working just fine until yesterday and today when it seemed to drop support for Face-ID. It mentions touch ID but my phone doesn't even have a touch ID sensor. Luckily I still remember my username and password. I’m guessing this has something to do with the transition to the new app. I down loaded the new app which does seem to support Face ID but it says I can’t use it yet. Anyway I would appreciate it if we can’t use the new app that the old app would work. Sheesh. If it ain’t broke…
My experience with the app has been mixed over the years. I adjusted my expectations and things have been ok lately, until the Touch ID was disabled unexpectedly and I was essentially locked out of the app while I was traveling and couldn’t use until I returned home. It looks like there’s a new app available now but after I downloaded it it and attempted to use, I got a message that it’s not available to all customers yet. I love RCU for the most part but stuff like this app business is frustrating.
Please hire a better app designer because the layout of this app gives me a stroke every time I look at it. Super outdated and needs to be more user friendly!
Switching from chase to RCU was one of the best choices I’ve ever made. App works great
This app used to be fine and now they disabled Touch ID and changed it so Face ID. So if you have an iPhone with a center button you have to enter your password every time. Useless! Edit: this issue has been fixed. In order to activate Touch ID you must activate Face ID (even if you don’t have it). Shouldn’t be that way, but it works.
Edit: touch ID not functioning glitch resolved itself after 3 days. Overall I’ve been incredibly happy with this app over the years. The best banking app. Developer team is responsive to issues. Thank you.
Since the latest iOS updates, this app seems to not be as responsive as it used to be. It refuses to go past the RCU open screen and log in with the face recognition or password page. This seems to be happening more often than not. Unfortunately, I’ve become reliant on mobile banking.
Edit: They’ve fixed the issue and it’s back to the way it was.Thank you! The app was decent before, worked fine. However, just now I tried to log into my account and it has been completely ruined. I don’t know what kind of updates were attempted here but clearly they didn’t work. It is so terrible, it’s like barely usable now, my accounts didn’t even show up after logging in. Thankfully I can check my balances on my computer but then what is the point of having the app? I wish it was back to the way the app was before because even though it wasn’t perfect, it was so much better than this.
It makes me reset my password each time I try to log in, that would be fine if I forgot my password, but if I log out then log in right after it doesn’t register the password I just set for my account. And now I can’t even reset my password to log in since it crashes on the reset screen. I haven’t been able to log in for over a month now due to this issue.
