Rescue Lens

Published by: GoTo Group
Downloads
Revenue

Description

If a picture is worth a thousand words, then what’s the value of live streaming video?
The Rescue Lens app for iOS, now with audio, allows support agents to use the camera on your iOS device to see what you are seeing. Show them the problem in a live support session and let them walk you through the steps for resolution.
To use this application you must be receiving support from an agent who is using Rescue Lens. With your permission, agents have the ability to see what you choose to show them using the camera on your smartphone or tablet.
How to use:
1) Install the application
2) Launch the application
3) Enter the six digit pin code given to you by the support agent
4) Point the camera at the issue
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Screenshots

Rescue Lens FAQ

  • Is Rescue Lens free?

    Yes, Rescue Lens is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Rescue Lens legit?

    Not enough reviews to make a reliable assessment. The app needs more user feedback.

    Thanks for the vote

  • How much does Rescue Lens cost?

    Rescue Lens is free.

  • What is Rescue Lens revenue?

    To get estimated revenue of Rescue Lens app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating
App is not rated in New Zealand yet.
Ratings History

Rescue Lens Reviews

Such a horrible app but great when it decides to work

jessierabbit19 on

United States

Wow I’ve never experienced a more sometimesy app than this. Literally tried to get this to work for troubleshooting for an hour yesterday, nothing. Today it magically works. The feed gets disconnected and I try it again with a different agent. Now it won’t connect 🙄🙄🙄 Arise needs to find another company to do this with.

Couldn’t use

stumpmule on

United States

When I downloaded it asked me to enter a passcode. I didn’t have one, now I’m locked out. Chat doesn’t work. Who can help?

Great addition to a great arsenal of tools

Warsawtech on

United States

Really an asset to support long distance clients that can not distinguish between a network port and USB port. Saves time and frustration on both ends.

Great app

Freebie finder on

United States

Spent 10 minutes on the phone with the tech, ending up after downloading the app he had me fixed in 1 minute. Great way of doing business.

Battery hog and annotations aren't great.

Sloth❤️Chunk on

United States

App consumed a lot battery on my iPhone 6. Annotations worked ok but didn't really stay in the marked location as advertised. They easily move to another location and could cause a user to select the wrong button, etc.

Cool concept

Joshsta81818 on

United States

Does not seem to work for iPhone 6 plus

Store Rankings

Ranking History
App Ranking History not available yet
Category Rankings
App is not ranked yet

Rescue Lens Installs

Last 30 days

Rescue Lens Revenue

Last 30 days

Rescue Lens Revenue and Downloads

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App Info

Category
Utilities
Publisher
GoTo Group
Languages
Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek (modern), Hebrew (modern), Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Chinese, Slovak, Spanish, Swedish, Thai, Chinese, Turkish
Recent release
1.23 (2 months ago )
Released on
Feb 3, 2015 (9 years ago )
Last Updated
3 weeks ago
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