REVO Ultra

We like the system itself, it gives us great peace of mind for home security.. but gotta dock stars because the app has struggled to open for months and is getting worse over time. We went from having zero issues with the app for years to having regular issues with the app over the last 6-8 months. The issues started if you minimized the app, it’d just close and bug out if you tried to reopen it immediately, but getting it to reopen only took a few attempts so it was manageable. Now? You’re lucky if the app opens at all. Pretty much useless in its current state

Reopening the app is literally hit or miss. I more than often have to close out all my apps and reset my phone in order to view my camera feed again. As a business owner trying to keep an eye on operations, this is maddening! Please provide an update to fix this

It's a shame because their cameras and NVRs are actually not bad, but this app is just trash. To load a camera you usually get stuck in a never ending "decoding" phase to which you have to close the app, and restart often multiple times to get your live feed. It is not the network connection that is the issue, just an app that is full of bugs. I do a lot of of camera installs for work and because of how useless this app is, I now stay away from this brand totally. If they could ever ever get this app to work decently they would have a pretty good product. Unfortunately, I do not recommend Revo products anymore due to this flaky app.

App no longer opens on macbook. even with the newest update.

Ever since the last update most of the time when I open the app it’s in Chinese can you fix it fast I’m in USA

Been using Revo products for years and have deployed across multiple homes and sites. Great customer service and great value for money. However beware myself + multiple clients are currently experiencing our second multiday app outage due to an issue with their cloud server. When this happens, the app is completely useless and I am unable to view my camera's unless I am on-site and connected directly to the network via wifi. They did not ramp up/open up their customer service team over the weekend, but when I called in this morning they had a message up confirming the outage. There's no other status updates posted anywhere leaving us all in the dark. At this point it is better to buy (UNV) Uniview products which is what Revo is using and rebranding.

Worked great a year ago! Last 3-6 months keeps saying “unexpected error”. Even tried rebooting my dvr. Frustrating!

Revo has so many issues with their dns and now the app stopped working for no reason. Open then closes immediately. If we didn’t have the ultra screen and 16 cameras I would be looking elsewhere. Even their web interface is down more than up.

The app won’t even open to show me the cameras any longer since the recent update. In the beginning everything was fine until this recent update.

Had no problems till this Last update now it will not work. For how much you pay for these cameras I’d like to be able to have an app to view them while I’m away.