RIDE: Ethiopia & Djibouti

Signing up with Ethiopian phone numbers doesn’t work because they never send the confirmation sms. Apart from that there seems no penalty for drivers to cancel already accepted rides so they constantly cancel when there is traffic or they don’t like the destination or whatever. Many drivers apparently to not know how GPS works and I have to guide them. I stopped using the app.

Arrived on time and made the trip easy, knows the location well

The default home screen is not that of a ride share app. You should be one click away from entering your destination instead of clicking on "order ride" then entering destination. Order ride is a button that should only be shown once all the ride details have been entered not as a gateway to hail a ride.

I have sad ride service on multiple occasions, this driver stood out. Most other drivers maliciously drive so slow just to make extra money. This driver was quick and did not do unethical and questionable tendencies of others drivers. Thank you sir and keep the great integrity.

Yesterday, I placed an order for food using a ride app and upon delivery, I realized that only one item had been delivered instead of the full order. Despite reaching out to their customer service center multiple times, I was informed that I would receive a call back, but unfortunately, no one followed up on the matter. I am disappointed by the lack of effective communication and resolution from their end.

Waiting time is short and the drivers are knowledgeable.

Awesome rid service , keep it up . Thanks

Even though there are competitors…. RIDE ( hybrid company) keeps shining with new innovation ideas and resilient strategic techno market policy

Extremely reliable. Great experience. I highly recommend.

Although the app is good, one weakness of the app is that it is impossible to change the language after installation. I hope the developers will improve it.