METRO is the Metropolitan Transit Authority of Harris County, serving the Houston, Texas region with safe, clean, reliable, accessible and friendly public transportation services.
The official RideMETRO app allows you to plan and manage your trip on Local bus, Park & Ride bus, METRORail or METRORapid. It requires a cellular network or wireless connection.
By allowing the app to access your location, you’ll see:
• Nearby bus, rail and METRORapid routes
• Real-time arrival estimates for nearby buses and METRORapid vehicles
• Scheduled arrival times for nearby trains
You can plan your trip by tapping the arrow icon in the upper right corner of the screen.
The app’s unique My Stop Technology then connects with thousands of beacons in the METRO service area to deliver notifications or pulse vibrations when you’re approaching your:
• Starting bus stop, METRORail or METRORapid platform
• Transfer point (if applicable)
• Destination bus stop, METRORail or METRORapid platform
Just plan your trip and watch or listen to your phone to monitor progress.
For further assistance, please call or text METRO Customer Service at 713-635-4000, or visit our website at RideMETRO.org
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RideMETRO FAQ
Is RideMETRO free?
Yes, RideMETRO is completely free and it doesn't have any in-app purchases or subscriptions.
Is RideMETRO legit?
⚠️ The RideMETRO app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
It’s extremely hot or miss whether or not the app is going to display the bus on the route properly. Half the time the “real-time” bus is literally not on the map, so you just have to guess if it’s actually coming. I’ve also had multiple times where real time estimate for arrival is 10 minutes out, and then the bus teleports and arrives the next minute. If I can’t trust the real time estimate may as well not put it there. To me it seems like this app has a serious problem with actually tracking the busses, either because the busses themselves have bad hardware, drivers aren’t sending updates, or connectivity issues. At the end of the day it’s not reliable which is a big problem
Unite the Apps
One app for everything, it’s how every other major city with public transit does it. Get it together Houston Metro.
Never seems to work
I have iPhone 12 mini and most of the time, the app shows there is no service when there clearly are bus routes near where I want to board the bus. It also will only show one arrival when clearly I'm near a bus stop.
Good but can be better
Great visualizations of local routes, but should also include Park & Ride Routes. Ideally, this should be combined with the QTicketing app to have a 1 stop app.
Doesn’t show delays
The app is very nice!
It helps me to know when to start going to the bus stop but Only problem I have is it doesn’t show if a bus is delayed or not. It always lights green when the bus is on time or near but it never tells you if it’s late
Issue with setting time
This is a great and very useful app but sometimes it has its issues. Currently one of the issues is that when I try to plan a trip a few hours ahead, it won’t let me adjust the time. It only gives me the option to tap on the current time.
Worse app
This app was so confusing and not helpful at all. Already deleted it and would not recommend.
???
Why isn’t the app working
What a joke
This app told me my bus was gonna arrive at 10:45 but failed to mention the detours that the bus had to take leaving me stranded for 30 minutes
Helpful but could use some updates
I found this app very helpful. It allowed me to get to school. There were a couple of times within the 3yrs that used it when buses were running late or wouldn’t show up at all, so I wish Metro could keep this app updated with that info. Other than that i thought it was pretty easy to use and helpful.
