RTiPanel

Noted comments by others about how rti also loses connection to wifi frequently. The comments were 2 years old but I still see that regularly now on may 2024. Rti apparently has not addressed the underlying issues. I cannot rely on the rti app to work with any consistency, particularly when trying to control audio sources and speaker zones. A related issue is that rti’s website does not provide for any meaningful way to provide feedback to the company. The perception is that they do not want to hear criticism of which there would be plenty. I thoroughly regret going with rti and look forward to replacing it in the future. I would advise others looking at home and Av automation and control software to pass on rti and keep looking.

Glitchy and unreliable. A cheap universal remote from Walmart would work better than this app. Terrible experience. I wouldn’t wish this level of frustration on my greatest enemy. Don’t do it.

RTI panel often requires re configuration. And app is extremely slow. I wish I didn’t purchase the product and had to deal with this app.

Please fix this app

The current method of recognizing selection on the touchscreen upon “touch” press isn’t user friendly. It is prone to inadvertent and incorrect selection as it is too quick to recognize touch. This is specially frustrating for seniors who generally have some amount of hand tremors. Please modify it to recognize selection on “touch” release, like 99.99% of computers and smart devices do.

Worked great until I updated my phone to iOS 16.20. Now just says “Please wait. System being configured.” Rebooted phone, reloaded app, and rebooted RTI hardware with no change. All other (not updated) devices running RTI panel still work fine.

Great interface! All my lights, tv, music, cameras and alarm in one easy app.

My wife loves using the app to control the house.

The RTI Panel software loses it’s connection to the command processor on a regular basis. I ping the command processor and it’s still there. I have to reconfigure the RTI Panel software several times a day for our iPads to work. We’ve had a stable system for almost three years now and have kept our iPads up to date with the OS and the RTI Panel updates. This recent problem seems to be due to the updates. The issue seems common and I can’t find a solution. I like the system but this seems to be a bug with no viable solutions. Not too happy about it!

The RTI stopped working on our iPhones 3 days ago, magically started working again today. We have no idea why. So frustrating.