The theory of runbuggy is excellent but the actual experience is far from what is promised. Communication is poor and tracking etc doesn’t work. Delivery also late- have to contact them repeatedly to get a response - if they respond at all. Poor experience.
Annoying login
Annoying email login, load search feature is lagging
Garbage
Really slow and not reliable
Junk
Compare this to super dispatch and I’d give it negative if I could. 90% of the time requires a new login, much worse for damage reports, way more complicated document access.. why any dispatch services require this is beyond me.
App crashes
Can’t get this app to launch. It just crashes upon startup.
Review
Runbuggy has the best customer service of all transportation companies and the best customer service representative is Selena Dinh.
Figaro llc
Best customer service and Selena Dinh best customer service representative.
Customer
They are scammers, don’t even try to get jobs from this app and company
Horrible communication.
They pick incompetent drivers who do not honor delivery dates
No show
I am giving a 1 because zero isn’t an option. I called yesterday and was told my car would be here today, I advised them I had to drive 4 hours and take the day off to come home and was assured the car would be delivered today. I drove in late last night and then this morning I called to confirm and again was assured it would be here. 4 o’clock comes and now I’m told to call a different number to a different delivery company and of course there is no answer….should have known with them being in bed with Vroom it would be terrible….stay away at all costs
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