RunTogether Group Leader

Very slow to load and doesn’t display up to date information. Needs to be refreshed and again takes ages. Not much use and needs an urgent rewrite

My app stopped working a month ago. Emailed support twice and no reply. App Store link to Support broken. Please help!

Meets my need to collect emergency details of runners but not user friendly. Main bugbear is that although this is a mobile App it requires a desktop PC to amend almost any error. Runners also can’t see in their App who else is running which is a constant moan from them.

Taking so long to refresh

That’s enough - all in title

We transitioned to using RunTogether as a community running group at end of COVID and appreciate what it gives us as Run Leaders. App works okay to check runners in to sessions but hard to set new sessions up. Runners often have trouble signing up too ( other app) but it is easy to add them in this app. Disappointing that I have to disable my VPN for this app to function.

Takes a long time to refresh the app to load current data and, other than cancelling runs, all other editing needs to be done on the website. So apart from signing people onto runs, the app if fairly useless

App failed around a fortnight ago. As instructed I updated from iOS15.2 to 15.3. Less than a week later and it’s perpetually ‘Unable to connect to server’.

This app has been flakey for a while but now I cannot see any data. So I cannot see if anyone has booked on nor can I then mark off attendees or see their emergency contact info. This needs to be sorted asap.

Logged in but not seeing any runner or session info. Other leaders in my club report similar glitches. Very frustrating given the current climate and trying to minimise paper-based processes while being careful with runner registration.