RXNT

The new live scan makes this app nearly unusable. It is slow, lots of bugs, wastes my time. Live scan uses my phone biometrics to open then forces a picture each time. We absolutely do not need this much protection to send a controlled substance. Can’t use it in the dark. Not awesome when signing orders from bed in the middle of the night. Get out of your own way. I can use the computer and get a push notification and it uses no live scan, but if in the app it does. So slow. Make it stop. Please.

Could not be happier with your Rx app. Helps keep the practice running smoothly

This app was designed by people who do not prescribe medications. Every step of the way, from adding patients, to accessing patients, to finding pharmacies and writing prescriptions, is fraught with unnecessary inefficiencies. I can’t suggest an alternative because none of these e-prescribing apps are great, but RXNT is by far the worst.

I’m not sure what happened, but now I have to input my credentials every time I need to access the app. I use to be able to just use Face ID for login. It is a bit time consuming.

The last few updates have been horrible.. most of the time I can’t log in, then when I can I have to verify the security code, I can’t get into patient profiles then the med list is blank which makes it difficult to authorize a refill. It’s been one issue after another!! Will update my review once I can use it again!!

RXNT rolled out a new version of their once serviceable mobile app and it is horrendous and totally unusable. Doesn't show pharmacy requests 1/2 the time, can't open patients' charts, can't remember to keep you from having to do 2 point verification for 30 days so always have to do that, and most importantly new LiveID for controlled substances simply doesn't work. Basically, have to you use laptop for everything now. This company has gone downhill precipitously in the last few years on so many fronts including this simply unprofessional, rushed roll-out. Going to look for another vendor after over 10 years as a customer. Last straw.

Whatever you all did on this last update has essentially made it where e-prescribing is not functional on the app. Some of us cannot even open a patient profile. Please fix this!

Not sure what is going on recently, but there have been constant updates and nothing works. Won’t log in with Face ID for Apple. Cannot send prescriptions for my patients. Cannot open their charts. When I am randomly able to send something it makes me take a Live Photo, freezes, and takes an eternity to send. Their page says they have 24/7 emergency availability but I just tried to contact them and received a voicemail with no other options.

Inconsistent Won’t readily advance when I tap on an existing patient

The the new App with LiveScan crashes all the time. You can no longer log in with Apple FaceID. The app Fonts are so big that you can't see all the text on the screen and can only see 2 recent prescriptions without scrolling. When prescribing a controlled med, it FAILS to capture the face 50% of the time and the white oval is in such a WRONG position on the screen that it requires a strange positioning of my iPhone to get my face into the oval & there is NO confirmation that your face is in the correct spot!! Moreover, if your EPCS face scan does gets thru, it takes 20 sec or more while the app just seems frozen. Lastly, EPCS will not work on a second patient unless the app is quit & logged in all over. This is one of the worst app launches I have ever seen. RXNT is on its way out soon.