Sacramento Bee News

For past two weeks nearly a fourth of my pages in Editions do not load. I tried to get help from Customer Service but they are either non- responsive to my reports or don’t bother even reading them! They just reply with same canned responses that aren’t related to what I’ve told them is happening! Someone needs to step up to the plate and fix this problem!

Please go back to the previous Sac Bee app. Contents are NOT listed and difficult to navigate by subject. Should Include the DAY on the date for easier scrolling back and forth. The last update is MUCH BETTER than this terrible new one. Please return the OLD way or at least revamp this new one to see subjects like OBITUARIES, COMICS, FOOD AND DRINK, SPORTS, Etc. This is AWFUL. Terrible job, so disappointing.

The new digital platform is awful. It is not user friendly at all. It is also not intuitive. The old version wasn’t great but this is way worse!

I got the new version when it first came out and it seemed to work pretty good for a while. All of a sudden, a few days ago, the newest version of the app just stopped working. When I click on it, nothing happens. I can’t seem to figure out anything to do to make it work. I tried sending messages to the bees subscription department to tell them it doesn’t work, but that won’t go through either. They’re really hard to get a hold of.

Can’t get the edition often. Same article appears 2-3 times in one week. ESL people handling the help department which makes difficult to resolve problems. No offer to reimburse for e edition not received

I’ve used hundreds of apps and none have been as unreliable, buggy and erratic as the Sac Bee app. You click on a story and it loads, only to mysteriously swipe itself back and close. You scroll down through the story to read it and the ads interrupt and overlay on top of your reading. Just when you thought you could find more depth to a story that’s prominent on KCRA.com, there’s even less or nothing mentioned on the SacBee app. This is so frustrating and is really making me rethink the value of my subscription.

Same news articles are displayed for weeks with no updates and not curated for importance. Clicking on the e edition often displays yesterday’s newspaper. Worst newspaper app I’ve ever encountered.

I love the content, but I can’t read it because whenever I open a page, it probably closes itself. I’ve tried reinstalling the app several times, and this problem keeps recurring. It’s not every day, but right now, it is so chronic that I cannot read the news. Am I the only one who is having this problem?

The contractor that runs the Bee App recommends using the Google browser to use with Bee app. The Bee app suddenly stopped working on my iPad. I canceled my subscription with Bee after a 30 relationship.

They finally got a functional app, but now I get Google pop-up ads on the e-edition that can’t be deleted. They obscure the page so you have to move the text up and down to read behind it. I should not have to put up with pop-up ads on a subscription that I pay for!