Too May Popups and Limits
It’s frustrating using this app. Too many popups are not available, too far, etc. Popups even show up while typing the addresses. Sometimes changes to address are made while searching.
Description
What is SacRT SmaRT Ride?
SmaRT Ride is similar to other ride-share services where customers can use a smartphone app to request a ride that will pick up and drop off passengers wherever they wish to travel within designated service boundaries.
How does SacRT SmaRT Ride work?
Once you have downloaded the app, schedule your pickup location, requested time frame and destination. A computer program matches you in real-time with a SmaRT Ride bus in your area that will pick you up.
The app will provide you with an estimated pick-up time and you will be able to track your bus in real-time, and be alerted when your ride is about to arrive.
Current service areas offer curb-to-curb service where passengers are picked up and dropped off at the address they indicated when scheduling. New service areas offer corner-to-corner service where passengers are picked up and dropped off at the nearest corner or ‘virtual bus stop,’ which is usually within a block or two of their pickup or drop-off location. In the Downtown zone only, stops are at designated SacRT bus stops.
SmaRT Ride customers can also request rides by calling 916-556-0100. Trip requests must be made on the same day. Wait times for service are subject to vehicle availability and demand.
How long will I wait?
The drop off window is an estimate based on your desired travel time. Because this is a ride-sharing service, actual drop-off time may vary due to demand. Please understand that while we make every effort to arrive at your desired travel time, you may have a slight wait for the SmaRT Ride bus arrival due to demand. If you must arrive at your destination at a specified time, we recommend planning your trip to include a time cushion.
You'll always get an accurate estimate of your pick-up time before booking. You can also track your bus in real time in the app.
What are the hours of SmaRT Ride?
SmaRT Ride is available Monday through Friday in all zones. SmaRT Ride operates from 7 a.m. to 7 p.m. with the exception of Downtown-Midtown-East Sacramento, which operates from 7 a.m. to 10 p.m. and Citrus Heights-Antelope-Orangevale, which operates from 6 a.m. to 9 p.m. Visit sacrt.com/smartride for details.
How many passengers will I share a bus with?
The number of passengers you will share a journey with varies based on capacity and your chosen destination. Our comfortable buses can easily accommodate up to 10 people.
How do I pay?
SmaRT Ride takes cash and all SacRT fare media including Connect Card, Zip Pass, RydeFreeRT and discount passes.
What else do I need to know about using the service?
If you require the use of a wheelchair space, you can mark yourself in the app under your rider profile.
Children under 13 are only allowed on the service with a registered adult.
Questions? Call 916-321-BUSS (2877)
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SmaRT Ride is similar to other ride-share services where customers can use a smartphone app to request a ride that will pick up and drop off passengers wherever they wish to travel within designated service boundaries.
How does SacRT SmaRT Ride work?
Once you have downloaded the app, schedule your pickup location, requested time frame and destination. A computer program matches you in real-time with a SmaRT Ride bus in your area that will pick you up.
The app will provide you with an estimated pick-up time and you will be able to track your bus in real-time, and be alerted when your ride is about to arrive.
Current service areas offer curb-to-curb service where passengers are picked up and dropped off at the address they indicated when scheduling. New service areas offer corner-to-corner service where passengers are picked up and dropped off at the nearest corner or ‘virtual bus stop,’ which is usually within a block or two of their pickup or drop-off location. In the Downtown zone only, stops are at designated SacRT bus stops.
SmaRT Ride customers can also request rides by calling 916-556-0100. Trip requests must be made on the same day. Wait times for service are subject to vehicle availability and demand.
How long will I wait?
The drop off window is an estimate based on your desired travel time. Because this is a ride-sharing service, actual drop-off time may vary due to demand. Please understand that while we make every effort to arrive at your desired travel time, you may have a slight wait for the SmaRT Ride bus arrival due to demand. If you must arrive at your destination at a specified time, we recommend planning your trip to include a time cushion.
You'll always get an accurate estimate of your pick-up time before booking. You can also track your bus in real time in the app.
What are the hours of SmaRT Ride?
SmaRT Ride is available Monday through Friday in all zones. SmaRT Ride operates from 7 a.m. to 7 p.m. with the exception of Downtown-Midtown-East Sacramento, which operates from 7 a.m. to 10 p.m. and Citrus Heights-Antelope-Orangevale, which operates from 6 a.m. to 9 p.m. Visit sacrt.com/smartride for details.
How many passengers will I share a bus with?
The number of passengers you will share a journey with varies based on capacity and your chosen destination. Our comfortable buses can easily accommodate up to 10 people.
How do I pay?
SmaRT Ride takes cash and all SacRT fare media including Connect Card, Zip Pass, RydeFreeRT and discount passes.
What else do I need to know about using the service?
If you require the use of a wheelchair space, you can mark yourself in the app under your rider profile.
Children under 13 are only allowed on the service with a registered adult.
Questions? Call 916-321-BUSS (2877)
Screenshots
SacRT SmaRT Ride FAQ
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Is SacRT SmaRT Ride free?
Yes, SacRT SmaRT Ride is completely free and it doesn't have any in-app purchases or subscriptions.
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Is SacRT SmaRT Ride legit?
⚠️ The SacRT SmaRT Ride app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Thanks for the vote -
How much does SacRT SmaRT Ride cost?
SacRT SmaRT Ride is free.
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What is SacRT SmaRT Ride revenue?
To get estimated revenue of SacRT SmaRT Ride app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
App is not rated in Mexico yet.
Ratings History
SacRT SmaRT Ride Reviews
Horrible Buses
if i could good a 0 i would. Bus driver literally dropped me off on the side of the road at a red light and cancelled my ride as i walking to the bus. yall literally park like 4 minutes from my door how can i get there in two
Driver’s
They have some of the friendliest people ever always go out of their way for ther riders
Life saver
We are so lucky to have this service.
Was better before they reduced the service hours
Because of the fact they had to reduce the Citrus Heights zone from 6am to 9pm to 7am to 7pm, it has been worse when it came to booking a ride. I am also sure the amount of drivers was reduced too. It was kind of bad before but made worse with the new hours.
Ugh
Frustrating! Would be great if you could schedule a ride!
Works great when it works
Works in a select areas and during off-peak. Peak times are hit and miss with availability. If you’re going to use it, have a plan b
Pretty useless
The bus won’t let me put my destination for the nearest light rail station because apparently I live too far away, so this app is pretty useless to me.
Incorrect Information
I am standing at bus stop 3192, using Location to determine my position on the map and the App stated that my location is outside the service zone and bus 87 just arrived!
horrible app
i can't even get a ride i get the same message over and over. i have no car and lyft is expensive but this bus makes me late to work
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
App is not ranked yet
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SacRT SmaRT Ride Installs
Last 30 days
SacRT SmaRT Ride Revenue
Last 30 daysSacRT SmaRT Ride Revenue and Downloads
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App Info
- Category
- Travel
- Publisher
-
Via Transportation
- Languages
- English, Spanish
- Recent release
- 4.17.4 (3 months ago )
- Released on
- Dec 29, 2019 (4 years ago )
- Also available in
- United States, Israel, Nigeria, Romania, South Korea, Kazakhstan, Lebanon, Mexico, Malaysia, Netherlands, Norway, New Zealand, Philippines, Pakistan, Poland, Portugal, Japan, Russia, Saudi Arabia, Sweden, Singapore, Slovakia, Thailand, Türkiye, Taiwan, Ukraine, Uzbekistan, Vietnam, South Africa, Denmark, Armenia, Argentina, Austria, Australia, Brazil, Belarus, Canada, Switzerland, Chile, China, Colombia, Czechia, Germany, United Arab Emirates, Dominican Republic, Algeria, Ecuador, Egypt, France, United Kingdom, Hong Kong SAR China, Hungary, Indonesia, Ireland, India, Italy
- Last Updated
- 3 days ago