Greed
Customer service slow, this company is all about the greed. They have been bought out three times and they add useless features so you need to pay more for things you do not need or use. This program not written by safety professionals and have no one who understands safety. Cost to much for what you need. They take time to get back with you and want you to pay for higher packages for things they setup for you for in earlier versions but now need to buy a package to do simple things. Everytime they get bought out they increase cost and change packages to be able to do what you need and add features you do not need or use so they can justify cost. Li, e cable they add stations you never watch to charge you more and put stations you do watch in different packages so you need to buy more and get less. This program not worth the cost as it will keep increasing and have more issues as they call it fix the program to make it better. They fix to make it cost more for less. Do buy