Very useful app but here is one suggestion…
Just now I used the app and managed to contact the security of the school to help me out for a non-emergency case. However, I notice that the app would not allow me to call them only but will set off the alarm by default under category of “help”, which is not emergency level. And the security was questioning me why I set off the alarm for a normal case…I was very embarrassed since I didn’t want that either. T_T I do see the different options there on the main page for different level of emergency cases. But unfortunately I have to trigger the alarm from the “help” option, which is compulsory. Ideally it would be helpful if you could give the user the choice to decide whether or not to set off the alarm for non-emergency cases, so that it would not create unnecessary panic among the people and the security team. Just for your notice. Still, good app to support people experiencing potential threatening and inconvenience. Also really appreciate our school security team from UOB ❤️.