Salesforce Inbox brings email, calendar, and the world’s #1 CRM together in one app. Powered by Einstein, Inbox uses artificial intelligence to help sales reps sell smarter. The app provides focused context for today’s events and recommends follow-up actions so important opportunities never slip through the cracks. It automates time-consuming administrative tasks to increase sales productivity and let sales reps focus on what they do best - closing the deal. Arming users with seamless access to key insights and powerful Salesforce data, critical customer conversations are more meaningful and productive than ever before.
Inbox is compatible with Sales Cloud, Service Cloud, and Lightning Platform.
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Salesforce Inbox FAQ
Is Salesforce Inbox free?
Yes, Salesforce Inbox is completely free and it doesn't have any in-app purchases or subscriptions.
Is Salesforce Inbox legit?
🤔 The Salesforce Inbox app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
The Mobil app is very glichy. It often opens and the body of what I am trying to see doesn’t populate. I often go to use it and the. go back to the regular sales force app in order to retrieve additional information.
Inbox should be the most mobile friendly piece of salesforce so those of us on the road can have access to key information all the time and that is not what is happening. It definitely needs attention and I would solicit the fixes from mobile users not desktop uses.
Great!
App is great! My only complaint is the font is a little small, I wish there was a setting to enlarge the font in the emails.
Super efficient!
Without a doubt a very efficient tool to use one the road.
Real time insights
It’s critical to have the knowledge of client email engagement and ability to schedule with ease. We use gmail so having inbox offer a better UI is awesome.
App freezes when clicking email
Almost every time I click an email to view, the app goes to the email but doesn’t display the content and then freezes. I have to keep closing down the app and reopening to try again to get it to work. Sometimes takes several tries. The app is virtually unusable.
Calendar issues
I do enjoy the app in general, but the calendar tab seems to have issues when trying to scroll vertically between days.
The day column header seems to get out of sync with the content elements in each column.
It’s Nice
It’s a great tool to have in your bag.
Awesome integration
Allows me to keep Salesforce up to date from my phone/email.
Excellent email app
It is fully integrated with Salesforce
Easy to use
Great access, better than gmail or anything else out there
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