Scam app ? disappointing & Unprofessional !
I placed a booking and paid upfront, and just to double check I confirmed with the Salon I picked through their IG page that had a contact number. Surprisingly, the salon said “sorry we are fully booked and your booking is not valid!” Even though on Salony’s app there were like 4 time slots to choose from !!! I was not even last booking slot available!! I cancelled my appointment via Salony and was not refunded yet!! I DO NOT WANT CREDIT ON MY SALONY SCAM APP WALLET! It is my right to be refunded!! I Sent an email they did not reply and I took their number from the Salon, phone is off and no one replies to whatsapp messages. I will file a complaint through the Consumer Protection Commission. Minus Star rating if I could!!