Best
Very good transportation
Description
The official SamTrans Mobile ticketing app lets you use your phone to pay your fare on any SamTrans local or express routes. Just download the free app, register your debit/credit card in our secure system, and we’ll get you where you need to go.
WHAT YOU CAN DO WITH THIS APP:
* Pay bus fare using your phone without having to carry cash or worry about exact change.
* Buy and use fares instantly using a debit/credit card for a single fare or multiple fares for a group of riders. Mobile tickets must be used within thirty days.
HOW IT WORKS
Tickets:
1. Go to Buy Tickets
2. Choose mode of travel
3. Add tickets to cart
4. Checkout
5. Activate ticket when bus arrives
6. Show ticket to driver
COMMON QUESTIONS
How do I pay for my tickets in the SamTrans Mobile app?
Debit or credit (American Express, Visa, MasterCard, and Discover) cards are accepted.
Can customers use a commuter debit card?
Yes, provided you have funds in your account. If the card is denied, it will take three to five business days before the funding will appear back on your card.
If I am having a problem loading the application, who should I call?
Please call customer service at 1-800-660-4287. All problems should be directed to customer service which is available: weekdays 7am – 7pm, weekends & holidays 8am – 5pm.
Do I need an internet connection to buy or use tickets?
You will need an internet connection to buy and activate bus passes. However, if you save the purchased tickets in your device, you will not need to have internet connection to activate them.
IMPORTANT REMINDERS:
- Don’t uninstall the SamTrans Mobile app or erase your phone while you have active tickets on it. This will cause you to lose your tickets. Your tickets are stored on your phone (which makes it possible to use them without a cellular network or a wireless Internet connection). Before uninstalling the app or resetting your phone move tickets to the cloud (See Frequently Asked Questions for info).
- Activate your ticket right before boarding
- Show your ticket to the driver upon boarding
- Watch your battery level. You cannot board without showing your ticket.
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WHAT YOU CAN DO WITH THIS APP:
* Pay bus fare using your phone without having to carry cash or worry about exact change.
* Buy and use fares instantly using a debit/credit card for a single fare or multiple fares for a group of riders. Mobile tickets must be used within thirty days.
HOW IT WORKS
Tickets:
1. Go to Buy Tickets
2. Choose mode of travel
3. Add tickets to cart
4. Checkout
5. Activate ticket when bus arrives
6. Show ticket to driver
COMMON QUESTIONS
How do I pay for my tickets in the SamTrans Mobile app?
Debit or credit (American Express, Visa, MasterCard, and Discover) cards are accepted.
Can customers use a commuter debit card?
Yes, provided you have funds in your account. If the card is denied, it will take three to five business days before the funding will appear back on your card.
If I am having a problem loading the application, who should I call?
Please call customer service at 1-800-660-4287. All problems should be directed to customer service which is available: weekdays 7am – 7pm, weekends & holidays 8am – 5pm.
Do I need an internet connection to buy or use tickets?
You will need an internet connection to buy and activate bus passes. However, if you save the purchased tickets in your device, you will not need to have internet connection to activate them.
IMPORTANT REMINDERS:
- Don’t uninstall the SamTrans Mobile app or erase your phone while you have active tickets on it. This will cause you to lose your tickets. Your tickets are stored on your phone (which makes it possible to use them without a cellular network or a wireless Internet connection). Before uninstalling the app or resetting your phone move tickets to the cloud (See Frequently Asked Questions for info).
- Activate your ticket right before boarding
- Show your ticket to the driver upon boarding
- Watch your battery level. You cannot board without showing your ticket.
Screenshots
SamTrans Mobile FAQ
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Is SamTrans Mobile free?
Yes, SamTrans Mobile is completely free and it doesn't have any in-app purchases or subscriptions.
-
Is SamTrans Mobile legit?
🤔 The SamTrans Mobile app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
Thanks for the vote -
How much does SamTrans Mobile cost?
SamTrans Mobile is free.
-
What is SamTrans Mobile revenue?
To get estimated revenue of SamTrans Mobile app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
App is not rated in Ecuador yet.
Ratings History
SamTrans Mobile Reviews
对292路公车的评价和建议
班车基本上都比较准时，司机服务态度也不错，就是车上的卫生打扫和消毒工作不够，希望能在新年里有所改进，谢谢
Ticket issue
Can’t buy ticket from the app. Please fix this.
Won’t accept payments
This app is long overdue for an update. Cant even buy tickets anymore. Had to use cash few days back due to when trying to purchase tickets it says payment error. Imputed my other card and still the same. Later delete and reinstall and still the same. So don’t know if this a server issue or the app is reaching its point on optimization issues because it’s last update was years ago.
Please fixed it
I got an error processing and it won’t let me pay so I had to use cash to get back home. Please fix it, please.
useless
can’t even see the bus schedules
Fix the servers
The amount of times the app will refuse to properly process my purchase has been higher than the amount of times it’s worked successfully. Please fix this. It genuinely makes me not want to use the app, or SamTrans as a whole.
Worthless if you need to see their bus routes
Where the heck are the routes? If it’s in this app you must have to be a coder to find because I don’t see it. I rarely ride the bus, but thankful it’s an option. Trying to use after my ride from the airport flaked. Trying to figure how to ride the bus again but can’t even find the routes and connections to take. Pretty much USELESS for people like me that don’t need to create and account and just need the rare ride home at an affordable rate and just need to see the bus stops for me to get home.
A Rediride review
I’m am thankful for that California has such great transportation services! I’m 73 this year, I would not know how to get to Dialysis, doctors appointments and even shopping groceries! , with out Rediride. This system has kept me being mobile and a great support to live to 100 lol.
Sam trans Reddi-wheels
I ride with Reddi-wheels to go to all the places I need like market, doctor, dentist, and to be able to have some what of a social life to meet people. Without Reddi-wheels I would not be able to go to any of these activities.
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
App is not ranked yet
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SamTrans Mobile Installs
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SamTrans Mobile Revenue
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App Info
- Category
- Travel
- Publisher
- Bytemark
- Languages
- English, Portuguese, Chinese, Spanish, Vietnamese
- Recent release
- 4.018 (4 years ago )
- Released on
- Sep 1, 2018 (6 years ago )
- Also available in
- United States , India , Vietnam , China , Germany , Poland , Japan , South Korea , Kazakhstan , Latvia , Mexico , Malaysia , Nigeria , Netherlands , Norway , New Zealand , Peru , Philippines , Israel , Romania , Russia , Singapore , Slovakia , Türkiye , Taiwan , Uzbekistan , South Africa , Dominican Republic , Austria , Australia , Belgium , Brazil , Belarus , Canada , Switzerland , Chile , Colombia , Czechia , Denmark , Italy , Algeria , Ecuador , Estonia , Spain , Finland , France , United Kingdom , Greece , Hong Kong SAR China , Hungary , Argentina
- Last Updated
- 2 weeks ago
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