SANS OnDemand

Just use the web version, even after the new update. Auto rotate rarely works, and portrait mode is not how most tablets are used. Downloads often fail or get removed. Place tracking is lackluster, making handoffs frustrating. And a lack of casting / airplay options can feel limiting.

This app is so buggy, I really dislike having to use it. Audio regularly drops out while watching videos. Rebuffering and/or reopening the app doesn’t fix the issues. The app is slow to respond to input. No dedicated  TV app means I have to AirPlay from the iPhone app, which would be fine if the app was stable, but I have the same issues when using the iPhone AirPlay. I’ve had this app on the iPhone 11 Pro Max and iPhone 14 Pro Max, and the app acts the same on both devices.

This app has made it extremely convenient to study my SANS content on the go. The new player is much improved from the first iteration. Great tool to use for Cyber professionals.

This app won’t support a horizontal viewing, and forces the app vertical. Quite frankly unacceptable for an organization that offers tech trainings. This is my first experience with a SANS course.. a broken iPad app..

Why wont the app work on landscape mode?

It’s frustrating the screen orientation does not work correctly in this app.

I really want to like this app, but it is so freaking buggy! It will auto play all of my content within a section all at once, say I’m done with a section, then when I go back into the section, I cannot see any of the videos! It neither plays the videos nor shows the video lists so I can go back to the last one I actually watched. Even after turning off auto play and downloading the section, I still can’t get the section, or any other section for that matter, to play. A restart does nothing. I want to like this, but the video player is so buggy

SANS OnDemand is a decent application, meaning it meets the overall intent. However, a few things prevent it from being a well polished application. 1. There seems to be a telemetry issue with orientation of the application with orientation iPad. Meaning, if my iPad is horizontal the application often will load the application vertically or completely inverted. Forcing me to close and reopen the application multiple times before correction. 2. The lack of support with dual application use. I should be able to take notes and watch the video in the application which i find to very annoying. Overall, the application meet the purpose of allowing a user to watch the videos for class on the go. However, the lack of support for native iPad features (no dual application support, no AirPlay) is pretty astonishing, concerning the prestige of SANS.

Authentication seems broken half the time

No problems here but sure do wish it would allow AirPlay so I could cast it to my TV. There are times I’d like to just watch this on my TV instead of a tiny phone screen or 13” laptop screen. When you’re looking at 20 hours of video, sometimes a 65” TV is preferable.