Very bad
This is the worst app, impossible to use. A disgrace to SBI.
2.94 out of 5
18 ratings in United States
This is the worst app, impossible to use. A disgrace to SBI.
Sorry but I would gave zero rating if that was the option.…not happy with Sbi service, I tried calling multiple time to my base branch Bidar (01972) but no one would response. All the form and application are still need to be submitted to bank physically though all of the work can be done online. Please improve your service and app which is slow and doesn't response. Thank you Mahesh Patil
I arrived in India on January 9th 2023- my first trip was to SBI -65 St Mark’s Road B’lore to withdraw money for my nephew’s wedding. After being there for 4 hours I was seen by Ms Aiyshwaria who gave me forms to fill and stated that if I wanted to withdraw money I had to convert my account to an NRO account. She stated categorically, that the ATM card, cheque book and passbook would be mailed in three days. I kept calling the toll free number to resolve this issue- since more than 2 weeks had elapsed. Finally, I got the said items in the 3rd week in the mail. I went to SBI in the Rajakunte branch and the bank manager Rajani tried very hard to withdraw the money for me- the cashier said that the signature hadn’t been uploaded; the mobile number was registered, but could not be used as it was a US number! Finally, on Jan 31st the last day of my departure, I went back to SBI on 65 St. Mark’s Place, and told Ms Revathy what had happened; she went across to the cashier Ms Praveena and withdrew 1 lakh in 500’s and gave it to me- though they didn’t follow the protocol of using the machine to count the money in front of me! I saw that the money wasn’t a tight wad - but I couldn’t count it there. When I went home, I counted the money and it was Rs 96000/- I don’t mean to ruin anyone’s reputation- but the hassle, the time, the disorganization just to withdraw my own money for a vacation in my Motherland- made it a very unpalatable experience! I think SBI can do better than that! Ms Vipul Ponappa
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Category
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Rank
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Top Free
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130
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Top Free
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254
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Top Free
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289
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Top Free
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415
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