ScholarPack Parents

I was getting notifications on my phone for this app whenever the school uploaded something. Suddenly out of the blue 2 weeks ago the notifications stopped and I have to manually go into the app to check if a message has been sent to the school. Have contacted support, they’re useless and won’t help at all! Other parents experiencing same issue but they won’t look into it. None of my settings have changed either and all correct notifications settings are turned on. What’s the point of the app if you’re not alerted on your phone when a message has been sent from the school?!

I cannot clear the push mortification alerts on the app, and there is no way to contact the developer or report a problem thought the app or the website??!!

Great app but still seeing no improvement on removing the notification icon on the app screen when all messages have been read and opened.

I have tried for months to get access to this app, but everyone I use the code with my phone number I get the same error message ‘a data problem has occurred’. Spoke to support and so has the school. No help

Same as others have said. Always a message alert on, can’t clear it and have missed several proper school alerts as a result. Rang school and asked them to change app due to bug but unfortunately they can’t. GET THIS THING FIXED!

The app constantly shows a notification pending, even when cleared. I’ve tried uninstalling, new link up code, nothing works. It even happened on a new phone number. Therefore the app is pretty useless, as you eventually ignore the constant notification symbol and potentially miss messages sent from school.

Why am I getting a ‘1’ notification for messages at all times? I read a message and it still tells me I have a notification? Please fix the glitch as I’m checking it for school messages 20 times a day!!

Useless app, you can’t open messages every time you want. Rarely able to read them

The badge does not clear when I’ve read a message. Why hasn’t this been fixed yet???? It’s clearly been an issue for literally months.

Notifications not clearing. I’ve removed and reinstalled the app and the red dot still shows. I can see that there are reviews from over 12 months ago with the same issue. They’re obviously not in a rush to fix this. I have had trouble with this for 5 months.