Seizure Alert - My Medic Watch

I can’t believe how easy to set the app was. Only one thing I could think of that this app needs is some kind of icon on the watch face to start the app instead of having to scroll through the app list.

this app the past month or so has shown "error encountered in the server" and doesn't work at all. very frustrating when we pay monthly to use it and it's literally been useless

The idea is a great one but it’s too touchy. It goes off all the time and now I’m like the girl who cried wolf. It goes off so much my husband has gotten to where he ignores it, so sometime when I really need help I won’t get it. This thing goes off so much I don’t even notice when it has gone off. I have a job where I move a lot, so sometimes I don’t notice it’s gone off or hear that it’s going off. So, yes, the idea is great but it definitely has problems and can’t and won’t work for a lot of people. I will say it has worked for me too! It has detected a couple of seizures and gone off at the correct time, so it does work, but there are flaws in the system too.

We brought an Apple Watch and this app when our teenage son started having tonic clonic seizures whilst sleeping. We have found it highly effective, giving us peace of mind whilst also allowing him privacy and reassurance. The customer service and follow up that comes with it are fabulous. As parents of a teen with epilepsy- this app has been amazing for us!

I have payed for this app for quite a while as my seizures are nocturnal and if I were to have one when sleeping alone, it would be great if someone would be notified. However this app has not picked up on any of my seizures I’ve had. Each time I have been notified by my partner by him waking me after. Not worth paying for and it not working.

I downloaded this app as I’m going to be reducing my medication after being 13 year’s seizure free and am nervous, but I found the app us very sensitive and thinks I’m having a seizure almost every 2 minutes and wanted me to monitor and notify carers. Is there a way to reduce the sensitivity?

At a start, I had to reply to an Australian text message and was charged an international rate. A confirmation email would have been better and free. In the trial month, we had 7 alerts that were false, 2 seizures that were not detected and maybe only 1 that was actually detected. I would suggest a false alarm button where the watch could vibrate and ask for confirmation before actually sending alert, much like Apple Watch fall detection. And I think user feedback like above would help with data collection and improving app. We haven’t had a good experience with this app. So needless to say we aren’t subscribing.

We’ve had nothing but trouble with this app. Sending alerts when my dad isn’t having a seizure and the app stays open on the watch and easy to knock and alert people. Also drains watch and phone so quickly.

I really love the idea of this app as its really helpful for my family to know if something were to happen they would be notified. The only part of this app that can be a bit annoying is the battery life on the iPhone and watch goes down significantly and I was just wondering if you guys could change the app in any sort of way to slow the take of battery? I do understand though why it takes a lot. Besides from this the app is great and I love it!

The customer service from My Medic watch I have to say is amazing!! The app has set off two false alerts so far in the week it’s been running, once was when my mum was just sitting in the car doing nothing. I just hope it works if she has a seizure as it really could be life saving.