Sena 50 Utility

And so is the new Sena app. It tells me to use the new Sena app to update my Sena using the Wi-Fi adapter. The app updates the Wi-Fi adapter but not the Sena 50S. When I use the new app, it tells me to use the Sena 50 Utility which is this app but it no longer works as of August 2022. I’m buying a Cardo

I’ve never had any issues with the app or the automatic wi-fi updates.

No. However it gets the job done.

They say they fixed the software, but it’s still buggy and doesn’t work. Not possible to update firmware. Maybe they make a good headset, but their software division is incompetent. I should have stayed with my old Cardo…it just worked.

Can’t get the app to see the headset even though it’s paired to a 12 pro max. WiFi firmware adapter is even worse as I was able to get that to work once and never again. Being the leader in helmet comms means nothing when your products are over priced garbage and you have no real competition. And how unqualified are your app developers if they need a new app for every product you release. Best thing you could do is fire your product development team and get someone that understands how important UX is. You guys are toast as soon as some company decides to enter the market.

How can Sena release this as a flagship product. Little to no documentation and bugged software. I’m pretty tech savvy but this firmware upgrade process is a joke.

I just bought the 50R and cannot set up via USB and WIFI. After reading other comments, I upgraded the firmware using my laptop. It requires a download from Sena that uses old Microsoft Visual Basic c++ 2005 download. I bought because it said it pairs with an unlimited number of other devices. We shall see! The pamphlet pictures show four riders.

I enjoy the com system and the app. It works pretty well so far but I would really prefer to have my phone turned on it’s side but there’s no landscape support in the app, maybe this could be addressed in a future update.

Every time i try to change a setting the app crashes and resets everything. Far from impressed. My $100 unit was easier to understand and use.

App doesn't recognize my headset even though it is paired with my phone.