Not reliable at all
Search function doesn’t work properly, neither it is possible to open tickets since the last update.
ServiceChannel
Published by: ServiceChannel
Description
Create, search, and edit Work Orders anytime from anywhere to minimize the time required to get your WOs completed. Proposal review and actions on the fly. Conduct on-site inspections of your locations with Site Audit Manager.
Search Work Orders By:
• Tracking Number
• Work Order Number
• Purchase Order Number
• Location Keyword
Reassign Work Orders
Filter Work Orders by Status
Exclude/Include Supply and Maintenance Categories in any list
Edit Work Order Details:
• Status
• Priority
• Schedule Date
• Trade
• Provider
• NTE
• Purchase Order Number
• Description
• Category
- Notes
- Photos and Attachments
Proposals
• Approve
• Reject
• View Details
• View Photos and Attachments
• On Hold
• Assign
Site Audit Manager
Simple and thorough capture & centralization of actionable intelligence on location and equipment condition. Ensure consistent and comprehensive location audits, by anyone, through
• Rapid, on-site capture of facility condition
• Cross audit decision support
• In-audit submission of work orders
• Conduct audits for facilities, safety, loss prevention, construction punch lists, etc
• No auditor training required
Please Note: Site Audit Manager requires an additional license.
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Search Work Orders By:
• Tracking Number
• Work Order Number
• Purchase Order Number
• Location Keyword
Reassign Work Orders
Filter Work Orders by Status
Exclude/Include Supply and Maintenance Categories in any list
Edit Work Order Details:
• Status
• Priority
• Schedule Date
• Trade
• Provider
• NTE
• Purchase Order Number
• Description
• Category
- Notes
- Photos and Attachments
Proposals
• Approve
• Reject
• View Details
• View Photos and Attachments
• On Hold
• Assign
Site Audit Manager
Simple and thorough capture & centralization of actionable intelligence on location and equipment condition. Ensure consistent and comprehensive location audits, by anyone, through
• Rapid, on-site capture of facility condition
• Cross audit decision support
• In-audit submission of work orders
• Conduct audits for facilities, safety, loss prevention, construction punch lists, etc
• No auditor training required
Please Note: Site Audit Manager requires an additional license.
Screenshots
ServiceChannel FAQ
-
Is ServiceChannel free?
Yes, ServiceChannel is completely free and it doesn't have any in-app purchases or subscriptions.
-
Is ServiceChannel legit?
⚠️ The ServiceChannel app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Thanks for the vote -
How much does ServiceChannel cost?
ServiceChannel is free.
-
What is ServiceChannel revenue?
To get estimated revenue of ServiceChannel app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
App is not rated in Switzerland yet.
Ratings History
ServiceChannel Reviews
Ruined a good thing
Why did you ruin the app by requiring location services to be on in order to enter a work order? The app in now useless to me as I will not be giving you my location. The work order is for a building I work at. It doesn’t matter where I am.
Glitches, bugs, and slow
When trying to open a service ticket , app crashes and refreshes to main screen of app.
A joke
This App never works. I’ve not been able to login in for months. This company is a joke. I’m forced to use their service which I don’t want to. Anytime you call they can’t resolve anything. Can’t wait till the day I never have to deal with them.
Terrible, Not user friendly at all
The full website is much better than the App. The APPs entire interface is bad. Where is quick view? Why is it so hard to look at work orders? Please reformat all pages of this APP.
A service providers nightmare
SC charges contractors whose customers utilize this app. It’s a nightmare to use and prevents you from submitting an invoice the day work was completed. If location does not confirm work same day, you are forced to date your invoice invoice the day of confirmation or auto escalates. This system makes paperwork triple as techs have to write up invoice, then check out on app and then office has to input invoice. A real nightmare!
App Crashes
When you go into the description dialogue box the app closes.
JUNK
Absolutely Junk
CrApp
I don’t understand how big businesses’ use this app and SC to get work done. It’s supposed to help increase productivity, communication and record keeping, but recently it constantly drops my access making me have to go to a desktop PC and regenerate a mobile access code. It seemed to work ok before, but since the start of 2023 it has turned into useless time wasting garbage and I have to constantly get on their website and chat with them about fixing it. Really shouldn’t take this long. Time is money! If you’re in the market for an app and service that will make your business more effective, search elsewhere!
Constant issues
Constant issues with the app, new updates rolled out create new issues. I use it daily and waste tons of time trying to get things to load when submitting work orders.
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
App is not ranked yet
Keywords
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ServiceChannel Installs
Last 30 days
ServiceChannel Revenue
Last 30 daysServiceChannel Revenue and Downloads
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App Info
- Category
- Business
- Publisher
- ServiceChannel
- Languages
- Czech, Dutch, English, French, German, Greek (modern), Hungarian, Italian, Japanese, Korean, Polish, Romanian, Russian, Chinese, Slovene, Spanish, Thai, Chinese
- Recent release
- 2412.1 (1 week ago )
- Released on
- May 28, 2014 (10 years ago )
- Also available in
- United States, Canada, Mexico, Romania, Japan, Thailand, Poland, United Kingdom, Spain, Austria, China, Hong Kong SAR China, Nigeria, Peru, New Zealand, Norway, Netherlands, Portugal, Malaysia, Lithuania, Lebanon, Kazakhstan, Philippines, Pakistan, Iceland, Russia, Saudi Arabia, Sweden, Singapore, Slovenia, Slovakia, Türkiye, Taiwan, Ukraine, Vietnam, South Africa, Algeria, Armenia, Argentina, Australia, Azerbaijan, Belgium, Brazil, Belarus, Switzerland, Chile, Colombia, Czechia, Germany, Denmark, Dominican Republic, Kuwait, Ecuador, Egypt, Finland, France, Greece, Hungary, Indonesia, Ireland, Israel, India, United Arab Emirates, Italy, South Korea
- Last Updated
- 3 months ago
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