SEVENTEEN LIGHT STICK VER2

I bought my light stick a couple days ago and I have been trying to connect but the app closes after like 3 seconds of opening

At first my Carat bong would connect to the app but now I can’t connect it to the app at all

It said to contact an administrator, the app doesn’t even work. Please fix this soon

I had reinstalled the app onto a new device but the lightstick will not connect within the app. It is an official lightstick and I initialized it like the app recommended but it still won’t connect.

I can’t even connect to it I bought unit from Weverse so it’s real

about a week and a half ago, when i first got my light stick (real, not fake), it connected!! but now, it doesn’t. i have tried resetting my phone, initializing the light stick, redownloading the app, turning bluetooth on and off, etc. the ver 2 app tells me that version info from the server is unavailable and to contact a manager

I just got my lightstick and i can’t connect it at all and I ordered it from WEVERSE so I know it’s real but when I open the app it doesn’t spin around the Bluetooth and won’t connect. I go to a concert at the end of this month so please fix the app

I am able to connect my light stick on another phone but not my own. My app says “firmware (null)” and I don’t know how to update it.. I think this may be the reason it is not searching for Bluetooth devices..

I also am having server version failure or something?!?? Will it be fixed before my concert???

I just brought my light stick and i know that its real but i still cant connect to it