Shezlong

App and website need work when it comes to timezones. The answer from customer service is you can always check the countdown timer! What a stupid response!! Also customer service dont know if you can use virtual backgrounds on the video meetings. They have no idea what it even mean.

The app has a big problem! When you try to schedule a session, the app freezes. After logging back in and successfully reserving a session, you discover your timezone has been changed, and you miss your session!! I've been seeking a refund for nearly a month now. Every time I contact customer service, I receive a new case number and I’m asked to wait 48 hours. It's simply not worth your time.

After the latest update the application changes the time zone when you book an appointment and you discover that your appointment is not at the same time you booked . Happened twice already but in the second time I could manage to attend session in the changed appointment but the first one was difficult and I missed the session and it has been a month now contacting them and they keep maneuvering with me and they refuse to refund me for the missed session because of their mistake

شكرا بجد واستمروا

Shezlong’s online sessions are easy to book and use. However, I feel that the sessions can be quite expensive. Especially that there may be poor network connection on the psychiatrist’s side. So the session is not optimal.

Thankyou for doing such amazing apps , it’s really useful one ..

Thank you for the amazing service

شكراً علي حُسن تقديركم واستيعابكم لأهمية ردود أفعالكم

أنا حاولت أنهاردة أحجز ميعاد الساعة ٥ ودفعت بالكارديت كارد وجالي مسج من الابليكشن ان الدفع متمش رحت حاجز ميعاد تاني لان الابليكشن قالت الميعاد أصلا محجوز حجزت الساعة ٦ ودفعت بالمحفظة لان اول مرة قالوا الدفع متمش بالكارديت كارد بعد كذا دخلت لقيت الابليكشن لقيت الميعادين محجوزين باسمي بعد لخدمة العملا الغي ميعاد قالولي هنخصم ٥٠٪؜ قلتلهم المشكلة من عندكوا الابليكشن قالت الدفع متمش قالولي كنتي استني شوية نصابين وفي مشاكل في الدفع كتيرة أخر مرة استخدم الابليكشن دي في غيرهم بيقدموا نفس الخدمة

Very effective and useful platform.