Beyond - Stories of Hope

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I’ve been using Shopbacl for almost a year now and I habe no problems with their tracking my cashbacks on online purchases. However, I recently realized that despite having multiple transactions online (making sure I used Shopback), almost 85% aren’t tracked. It was noted that “No purchases” were found, but upon checking, all my transactions were completed. The only way for the app to “retrack” it was during manual inputting of proof of completed transactions. Imagine the hassle of inputting (copy pasting Store ID, screenshotting transactions, tracking date & time of purchase) all these in the app, wherein it was done AUTOMATICALLY before. Such a hassle to work with right now. I hope improvements can be done to revert it back. If not, the least they can do is track the tore ID itself and just ask for a screenshot of completed transaction. If no improvements done, I’ll delete the app after withdrawing my pending cashback.

Purchased Apple TV+ through this App. It didn’t show my purchase at first. So went through the report process and submitted all related documents. It is rejected and the recorded of shopping trip on that day already become “expired submission period”. This app is not trust worthy. Another purchase through it for Lenovo in Jul 24 is still under calculation! Not using it anymore, waste of time!

Unable to cash out , useless virtual agent (refused to connect to agent or create support ticket)

Satisfied

I am always using this app but after 2 years of using it, its always going back to square one. Earnings from last year will be rejected after a year. From 200 it will go down to 80 then 105 and then 50. That make any sense???

Very unethical by doing fake promotion. The ShopBack amount recorded is not as what they advertised during special promotion campaign.

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Fails to open apps…

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