Nice interface
Like the interface. Very user friendly.
Yes, Singlife is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The Singlife app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Singlife is free.
To get estimated revenue of Singlife app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
Like the interface. Very user friendly.
Unable to upload pictures or pdf files. They don’t allow you to submit claims unless there is an attachment.
The app UI has changed for the better and it actually works properly now. Not sure how long it will last but I hope this streak continues
Unable to locate my CareShield policy in the app. Very user unfriendly app!
I’ve been unable to link the Singlife Account Policy to my bank account for withdrawal. Each time i click on ‘add account’ it shows the loading icon for a few seconds and then nothing happens. Now I worry the money i deposited is stuck with singlife forever. Very dodgy app. Furthermore, each time i copy the bank account details for top up, the app hangs and I will need to force close the app and restart it. Very frustrating. Really regret opening the account despite its 3% offering.
Then how?
I've been using the Singlife app on my iPhone 13 Pro, and it has been an extremely frustrating experience. As a policyholder with no alternative to this app, the issues I’ve encountered are unacceptable. First and foremost, every time I launch the app, it insists on scanning my face. Despite this, I’m not logged in automatically. Instead, I’m presented with another cumbersome login process. This is baffling and unnecessary. When I attempt to log in, I'm given two options: Email login and Singpass login. However, selecting Singpass login results in a 400 bad request error. This is the first time I’ve seen such an error on an official app—truly amateurish development. The app's user interface also leaves much to be desired. For example, the search function for nearby clinics places the search button on the left side of the search bar, which is contrary to standard industry practices. While this is a minor inconvenience, it becomes a major issue when the function doesn't work at all. I entered my postcode, hoping to find nearby clinics and their operating hours, but the app returned no results. This is absurd as I know there are clinics in my area. Additionally, the app provides options to search for open or closed clinics, yet neither option yields any results. Overall, the Singlife app is poorly designed and executed. It's clear that more attention and expertise are needed to make this app functional and user-friendly. As a customer, I expect a reliable app to manage my insurance policy, and this app falls significantly short.
SgFindex needs to be fixed!
the app is often down for maintenance and is quite lacking in terms on being user friendly for all. everything should be incorporated seamlessly. i dont hv this kinda petty issue with another insurer “I” app as it works as what it should be.
When I signup, the app do not link me up with SingPass and hence it did not link up with my policies
Chart
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Category
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Rank
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Top Free
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36
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Top Free
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333
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Top Free
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346
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Top Free
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358
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