Errors updating particulars
Keep getting errors when I’m trying to update my particulars
Description
Log in within seconds using your fingerprint, face or 6-digit passcode!
***
TRANSFORM THE WAY YOU TRANSACT
• View your information from government sources in one place
With the improved Singpass Myinfo Profile, you can customise the information you want to view on the app. Choose from your CPF account information, HDB property details, passport expiry date, and more.
• Say goodbye to long passwords
With QR login, you can skip entering your Singpass ID and password. Just scan or tap the QR code to launch the app, verify your identity, and you’re in! You can also visit popular digital services directly from the app through the Login Shortcuts.
• Transact securely on the go
Working or staying overseas? Enjoy greater mobility when you use the Singpass app. You no longer need to wait for an SMS OTP to access digital services.
***
KEY APP FEATURES
DIGITAL SIGNING: Sign documents and contracts easily and securely with your Singpass app, removing the need for physical presence and paper-based signing.
INBOX: Receive government notifications through the Singpass app inbox.
VERIFY: Verify your identity in-person securely, with QR scanning.
***
SET UP IN 3 EASY STEPS
All you need is a smartphone, internet connection, and a registered Singpass account.
• Step 1: Install the Singpass app.
• Step 2: Complete a one-time set up.
• Step 3: Your trusted digital identity is now ready for use! You can access digital services via the Singpass app using your fingerprint, face or 6-digit passcode – it’s that simple!
***
FEEDBACK
We want to hear from you! For feedback or questions, please email us at go.gov.sg/singpass-faq.
Note: The Singpass app can only be installed on one device at a time.
This application is brought to you by the Government Technology Agency.
***
RECOMMENDED REQUIREMENTS
For an optimised user experience, do keep your device updated minimally with iOS version 13.0 and above.
***
COMMON ISSUES
Directed to app.singpass.gov.sg when tapping on the QR code during login?
This is due to a delay by iOS at times in retrieving the required configuration file (Apple-App-Site-Association, or AASA in short), which is necessary for QR code tapping (Universal Links) to work.
Here are some workarounds that worked well with other users experiencing the same issue:
• Try again later. Most users reported that iOS managed to retrieve the necessary configuration after some time.
• Restart the phone once (or twice), and wait for a couple minutes for iOS to initialise the Universal Links for the Singpass app (as well as all your other affected apps).
• Uninstall the Singpass app from your device, then download the app again from the official App Store.
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***
TRANSFORM THE WAY YOU TRANSACT
• View your information from government sources in one place
With the improved Singpass Myinfo Profile, you can customise the information you want to view on the app. Choose from your CPF account information, HDB property details, passport expiry date, and more.
• Say goodbye to long passwords
With QR login, you can skip entering your Singpass ID and password. Just scan or tap the QR code to launch the app, verify your identity, and you’re in! You can also visit popular digital services directly from the app through the Login Shortcuts.
• Transact securely on the go
Working or staying overseas? Enjoy greater mobility when you use the Singpass app. You no longer need to wait for an SMS OTP to access digital services.
***
KEY APP FEATURES
DIGITAL SIGNING: Sign documents and contracts easily and securely with your Singpass app, removing the need for physical presence and paper-based signing.
INBOX: Receive government notifications through the Singpass app inbox.
VERIFY: Verify your identity in-person securely, with QR scanning.
***
SET UP IN 3 EASY STEPS
All you need is a smartphone, internet connection, and a registered Singpass account.
• Step 1: Install the Singpass app.
• Step 2: Complete a one-time set up.
• Step 3: Your trusted digital identity is now ready for use! You can access digital services via the Singpass app using your fingerprint, face or 6-digit passcode – it’s that simple!
***
FEEDBACK
We want to hear from you! For feedback or questions, please email us at go.gov.sg/singpass-faq.
Note: The Singpass app can only be installed on one device at a time.
This application is brought to you by the Government Technology Agency.
***
RECOMMENDED REQUIREMENTS
For an optimised user experience, do keep your device updated minimally with iOS version 13.0 and above.
***
COMMON ISSUES
Directed to app.singpass.gov.sg when tapping on the QR code during login?
This is due to a delay by iOS at times in retrieving the required configuration file (Apple-App-Site-Association, or AASA in short), which is necessary for QR code tapping (Universal Links) to work.
Here are some workarounds that worked well with other users experiencing the same issue:
• Try again later. Most users reported that iOS managed to retrieve the necessary configuration after some time.
• Restart the phone once (or twice), and wait for a couple minutes for iOS to initialise the Universal Links for the Singpass app (as well as all your other affected apps).
• Uninstall the Singpass app from your device, then download the app again from the official App Store.
Screenshots
Singpass FAQ
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Is Singpass free?
Yes, Singpass is completely free and it doesn't have any in-app purchases or subscriptions.
-
Is Singpass legit?
⚠️ The Singpass app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Thanks for the vote -
How much does Singpass cost?
Singpass is free.
-
What is Singpass revenue?
To get estimated revenue of Singpass app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
4.84 out of 5
830 ratings in Taiwan
5 star
755
4 star
47
3 star
11
2 star
1
1 star
16
Ratings History
Singpass Reviews
Messed up my whole password key
I dont know what happened. I just wanted to log in HDB resale portal to look at flats to buy. Then the app said something expired and I had to setup again. And then it is a whole lot of password or ID wrong. But I had saved my password with the autosave function with iphone because the app said my password is too easy to guess (thats why i use the phone function to remember). Even when I reset my password and confirmed that my Singpass Id is correct, the app still wont let me continue, citing wrong password or ID again. Then when I decided to give a super difficult password and manually remember it and they say the system detect I had changed my password and ask me to try again tomorrow. So, is it because I cannot save the password using the iphone app and have to manually key in the Singpass ID and password, thats why they cannot detect, or what? It is frustrating. The portal, app and all, so many platforms for different services.
Have difficulty landing
The account password is entered correctly, but I still can't log in.
Unable to login
Always shown error “we are experiencing a technical difficulty (98-s007-004-k3) please try again later.” . The problem is still there after I deleted it and reinstalled for couple times, power off and on many times, no help at all. The problem is on my iPhone only, But the App is working as normal on my iPad. Why?
You have to get google to verify the app.
If I’m not using a google approved phone, I cannot use this app at all.
Stollen by agent and banking
Not safe for those agent that use your NRIC
Secure and convenient
Best app in Singapore
A must have for anyone living in Singapore
App is responsive. Thank you
Singpass System and MyInfo handshake not real-time?
Updated personal details, clicked Refresh Cards, yet APP still showing previous old info. Likewise for MyInfo, despite Singpass help desk confirms system seeing updated info already. CSO advised to wait 1 day for APP refresh. Is kind of strange, backend system already captured updated details but MyInfo still grabbing old news. Kindly speed up the handshake so that as soon as I have updated personal details with face verification, I can instantly update organisations with MyInfo. 24 hours wait is a drag with no value-add, what do you think?
Best UI and user friendly thanks for making this
Good
Store Rankings
Ranking History
Category Rankings
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Chart
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Category
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Rank
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|---|---|---|
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Top Free
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18
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Top Free
|
|
90
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|
Top Free
|
|
149
|
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Top Free
|
|
292
|
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Top Free
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293
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Keywords
Singpass Installs
Last 30 days
Singpass Revenue
Last 30 daysSingpass Revenue and Downloads
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App Info
- Category
- Productivity
- Publisher
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Government Technology Agency
- Languages
- Chinese, English, Malay, Tamil
- Recent release
- 25.0.1 (1 month ago )
- Released on
- Oct 20, 2018 (6 years ago )
- Also available in
- Singapore, China, Malaysia, United States, India, Australia, Hong Kong SAR China, United Kingdom, Japan, Philippines, Indonesia, Vietnam, Taiwan, Thailand, Canada, France, Germany, South Korea, New Zealand, United Arab Emirates, Switzerland, Sri Lanka, Netherlands, Spain, Brazil, Italy, Norway, Denmark, Sweden, Belgium, Russia, Türkiye, Pakistan, South Africa, Mexico, Ireland, Saudi Arabia, Finland, Portugal, Brunei, Austria, Israel, Poland, Nepal, Ukraine, Kazakhstan, Colombia, Greece, Kuwait, Czechia, Luxembourg, Cyprus, Egypt, Argentina, Belarus, Romania, Croatia, Bulgaria, Slovenia, Chile, Hungary, Armenia, Lithuania, Algeria, Peru, Azerbaijan, Nigeria, Tunisia, Lebanon, Iceland, Ecuador, Dominican Republic
- Last Updated
- 3 days ago
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