Smart Alec @ Your Library

I was able to print two documents. Tried to print more but no luck. Forget the video that explains the app. It’s so fast there’s no way anyone can follow it. I spent way too much time trying to make it happen. I had to leave but will try again tomorrow. It shouldn’t be this cumbersome.

I see this has been a complaint. I can’t log in with my library account & password on my iPad. Bummer!

there’s a review from january of this year that had the same problem! it’s late december. still haven’t fixed it ig. pls … fix this!

I tried to enter my verified PIN multiple times with my library number and it still doesn’t work. I even called the library and they said my account and PIN are working. This app is bad. Something needs to be done. I tried my account on my home computer and no problems logging in. Fix the app please

There is no way to select your library. When you go to find your library, just opened up a Google Map. This is useless!

Junk

The app doesn’t work. Tried multiple times

Downloaded the app; allowed location; typed in library card and password...can't log in. There's no way to attempt other methods either. No HELP button. Nothing.

I live 2 blocks from the main library, and it just started using this app in 2023. I've never had a problem printing to them from home or in the library before, and I don't print enough to own a printer without the ink drying out. I uploaded my document like normal, then it asked me to select a library to print to. There's no list, just a map. The main library isn't on the map. I download the app. It's there, I can't select it. I go back to safari, I can now see the library, and I still can't select it. The video in the app shows me how to add this, which doesn't work, as a printer. It then went black and turned off my screen instead of minimizing, so that was a nice touch. Hopefully I'll be able to print in the library itself, because I really need the documents and kinkos is in the opposite direction.

I’m at the library and downloaded the app put in my pin number which has been verified for many years and the app says it doesn’t work and they don’t know what the problem is Difficulty getting help with this app