Smart Condo - SG

The app almost never works. One of the most unreliable access control app for apartments.

App crashes all the time. Invites never deliver over message and you can't send the invite via WhatsApp without force closing & reopening the app cos it freezes. Can't see your own comment when typing in the community section cos your keyboard covers what you're typing and there's no way to scroll. App also shows you on camera without letting you know, so if you answer a visitor call you're displayed on the screens in the lift and there's no way to turn it off. And you can't submit feedback or ask for help in the app because that just shows errors when you try to submit. Really awful user experience

This application simply does not work as intended. 1. Application hangs constantly. Once it begins to hang, quitting application is not possible and does not fix the hang. 2. Picking up visitors calls almost always ends with an error, “something is not right”. What kind of application is this? Why should residents of condominiums be forced to use very poor quality application like this?

Unable to allow visitors to enter as the application kept hanging after picking up the call.

nothing work

App keeps hanging in iOS, some buttons cause instant crash, does not alert when visitor alert is enabled etc. i am not sure what the developer of this app is doing. Management ought to fire them

This app desperately needs upgrades. Literally nothing about it works. The app shows an error (Somethings not right!!) every single time you try to let walk-in guests enter. Guest needs to try several times to enter, and finally go to security for help. The app also hangs every single time you try to send someone an invite. Even the condo name in the invite message is incomplete. Just a useless and frustrating experience overall.

Request for otp but nv once receive. Lousy app

This is seriously one of the worst apps I have used. When I receive a ca on the app to give access to visitor: 1) the camera doesn’t work. Instead it shows something isn’t right (well, no surprise here!) 2) there are a lot of times when I click on accept, and then the App just hangs. The visitor doesn’t get access, the calls just keeps on ringing on my app screen. And that’s when the entire app crashes and nothing works, not even the QR code access. The only that thing works is when you restart your phone of delete and download the app again. But then after 3-4 days the cycle repeats again! Seriously, the worst decision taken by our Condo’s facility management team to switch to this app! Pls fix this, for heaven’s sake

Excellent Service