SMART eTickets

Downloads
Revenue

Description

The Sonoma-Marin Area Rail Transit (SMART) eTickets app allows you to purchase and use tickets instantly on your phone using a debit or credit card. Simply download the free app, register your e-mail address in our secure system and you're ready to ride.

With the SMART Train Mobile Tickets app, you can:
· Purchase one-way or round-trip tickets
· Receive a discounted fare if you qualify as: Youth (5 -18), Senior (65 & Older) or
a passenger with disabilities
· Pay a single fare or multiple fares for a group of riders
· Store multiple tickets on your phone for future use
· Activate tickets
· Register your debit/credit card in our secure system

IMPORTANT REMINDERS:
· You need an account to use mobile tickets. An account only requires an email &
password
· Once you purchase your ticket it will appear in your "ticket wallet"
· Activate your ticket shortly before boarding the SMART Train
· If you purchased multiple tickets remember to activate all of them. Tickets are displayed
in order of activation. Swipe to advance to the next ticket
· Be prepared to show your active ticket(s) to SMART personnel
· Keep an eye on your battery level. You are held responsible for having a mobile phone in
good working order and usable prior to boarding. If your mobile phone is inoperable you
must use some other payment method for the journey
· Mobile tickets do not need cell phone or WiFi services to be activated. However, you do
need connectivity during the purchase of the ticket.
· Mobile tickets are valid for 90 minutes after activation
· Mobile tickets that have been purchased, but not activated, will expire after 30 days
· Transfer credits are not available via the SMART mobile ticket app
· If you lose or purchase a new device you can transfer any valid, unused tickets to a new
device.

SMART POLICY ON REFUNDS:
· Generally, SMART does not issue refunds on mobile products
· In the case of extenuating circumstances, customers can submit a refund request
· Refund form can be found on: www.SonomaMarinTrain.org
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SMART eTickets FAQ

  • Is SMART eTickets free?

    Yes, SMART eTickets is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is SMART eTickets legit?

    Not enough reviews to make a reliable assessment. The app needs more user feedback.

    Thanks for the vote

  • How much does SMART eTickets cost?

    SMART eTickets is free.

  • What is SMART eTickets revenue?

    To get estimated revenue of SMART eTickets app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating
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Ratings History

SMART eTickets Reviews

Missing feature list

mikeymcdangerface on

United States

Need to add 30 day pass option to app. Need to add parking space payment option to App. Need train schedule embedded on APP itself. Current schedule viewing option is just a link to Smart Website for viewing. Problematic if your in a an area with poor cell data reception.

Doesn't Work

jomibar on

United States

Lousy app. Resetting account constantly.

Very Basic - just directs you to the website

Cameron415 on

United States

This app is extremely basic, and not very useful if you’re trying to use it for scheduling and connections. When you click the link to schedules, it takes you to their website. The schedule on the website is not smart device friendly, so it’s very difficult to navigate, especially if you’re trying to get a connection. Very limited scheduling for ridership, but that’s a different topic.

Facepalm

Bontowastaken on

United States

I just got a job down south and was excited that I could just take the train down. I’ve been trying to look at the Smart Train website for fairs and schedules on my phone, but the website doesn’t work well on phones. You can’t see a lot of the info unless you hold the phone horizontally and then when you do that it squashes your field of view. When I saw there was an app I was again excited. Downloaded the app and looked for a schedule section. Saw “Trip Planning” and tapped it. “Smart Train schedule” *tap*. Loads up the $h@t website. “F¥€&!”

Easier than the kiosk

hoovdini on

United States

The app is much easier to buy tix for a family because you can buy them all at once.

Unbelievable

JPSF on

United States

Between erroneous signage at the ferry building & no one to ask for help, good luck trying to figure out what tix you need for taking a ferry & smart train.

No schedules and login is inconvenient

nullus sum. on

United States

There is no schedule in the app! it opens a pdf in Safari. However if you just need a schedule, check out the “Wye Train Schedules for SMART” app which has them. Nice that it supports Apple Pay for tickets, but you shouldn’t need to log in / create an account to buy them.

Could Be Much Better....

NoLo28 on

United States

This is a very BASIC app to purchase e-tickets for SMART. It gets the job done if you don't have or want to use a Clipper Card for paying your fare. To improve on things, it should include an actual schedule for their service, information on parking availability, passenger pick-up/drop-off, and notifications when the train is running late or there is an expected delay in service. Adding Pay-Pal as an option instead of entering credit card information, and the ability to link to social media like Facebook for easy log-in are a must.

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SMART eTickets Installs

Last 30 days

SMART eTickets Revenue

Last 30 days

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App Info

Category
Travel
Languages
Catalan, Dutch, English, French, German, Greek (modern), Italian, Japanese, Romanian, Spanish
Recent release
7.8.11 (1 year ago )
Released on
Jul 17, 2017 (7 years ago )
Last Updated
1 week ago