Smart Parking S3

Difficult to use, non intuitive and poor user interface. If I could rate this with zero stars I would. I’m amazed it got through app review

Crashes constantly

An update to my previous 1* review. This app just gets worse. Now at the stage where it won’t work at all. Can’t log in. Button greyed out. Tried everything. Staff in gym constantly apologising for the problems. —- Constant issues with this app. Latest major fix has broken the ability to pay for parking extension through the app so if you’re running late you can’t pay for more time. Run the risk of an extortionate penalty ticket. Maybe that’s a design feature?

Have used at Les Mills in Auckland CBD and there is always an issue, even after it has apparently been ‘fixed’. The app doesn’t remember your car details even if they are part of your profile and when you manually add them it crashes the whole app and you have to delete it and reinstall. It also sometimes just doesn’t work at all. I have had to miss classes before and just go home so I don’t run the risk of getting a ticket. Definitely the worst app I have ever used!

Every time I use it I have to re enter my car details. Then it crashes. I then have to restart it and renter my log in etc. Have tried by always restarting the app before trying to park but still have to go through the enter details. Crash. Restart, re-login process every time. Hopeless. Actually not hopeless, it’s terrible.

Perpetually faulty resulting in tickets due to the app failing while away from car. There’s a new fault daily.

This app is not intuitive, freezes regularly but the most frustrating feature is that you have to login every time you open the app. I don’t know why it can’t save your user info like every other app!?

While the concept seems convenient, the app is faulty and needs to be fixed. It needs to be properly updated for iPhone X models (can’t always hit back button because it’s blocked). It can be impossible to add time unless you do it at the exact right moment apparently. It’s slow to load. You can’t trust the app to work once you’re away from the car park, and they’ll give you a ticket even if it doesn’t work (they should be challenged on this).

App doesn't keep you logged in. Have to keep logging in daily prior to each park. Also not friendly with password managers.

Not easy to used. Had to reset my account to add a card. Then would let me top up.