Downloaded app, not allowed to create account from app…went to website on desktop, called support line, got voicemail. Now I should know well enough, from the very fact that I’m calling the support line before I ever even have access to the product, that I should just move on.
Easy Peasy
I have been a happy customer for over 15 years. They are fast efficient and accurate.
Of course there have been rare glitches but customer service is readily available, patient and courteous.
I wish all medical admin support was this smooth. Easy peasy!!
Works for me!
Never had a problem with this app. Company is extremely responsive and customer friendly.
More explanation
There is not enough explanation
For a new year.
Incredible app
Extremely intuitive, straightforward design, loved it.
New bug
After a reinstall of the app it now jumps back into the recording when I stop recording. When I hit record again it says I'm trying to record over the previous recording and asks what to do. I have to manually move the slider down to the end. Absolutely infuriating. If I can't get a fix for this quick I will be looking for an alternative to SmartMD.
David Baker MD
The answer to EHR frustration. Excellent service. Highly recommend
Pretty Good App
The timeline view was a much needed enhancement to the product.
Great app!
More than the typical dictation app. I use it to dictate patient reports; HIPAA security was critical, which I found missing from almost every other app in the store.
Dictation app with photo/video
Who would have thought to add taking photos and video to a dictation app. Cool add ons. Very useful and saves me a lot of time when dictating patient exams.