Soulmates: Relationship Growth

I was hopeful that this would be something fun for my wife and I to do together. It really just seems like scam. They get your $29.99 and let you not auto renew. Don’t sign up for the trial. They’ll get you!

I downloaded this app and tried a free trial that I’m unable to cancel. The subscription does not show up on the App Store or in the app, but my credit card is getting charged $29.99/month for an app I do not use! This is unacceptable. This app should be removed from the App Store.

Don’t download The app is poorly designed and even with a free subscription not impressive. There is no way to see your subscription level nor renewal date. Have to email with a low quality AI response.

I cancelled by subscription well before the trial ended. I was charged $1… and a few days later charged 29.99. I will report if I’m unable to get a refund soon. This is insane for a “free” app. Mental health worse, thanks.

I cannot get in contact with anyone to delete subscription I’ve been charged and I can’t stop it

I looked at this app but it wasn’t what I wanted but no way to cancel…seems like a scam.

How do you cancel the free trial/subscription? Why is there not an easy way to do this?

Just like many others have stated, this App is a scam! They automatically had access to my Apple Wallet and decided to give themselves a payment of $29.99. I didn’t sign up for the free 7-day trial or anything! They make it IMPOSSIBLE to cancel a subscription that you never even made. Their support team is useless. Luckily, I was able to dispute this with Apple Support and they were able to help me. This app needs to be removed!

Is there any way to use it for free?

I canceled the subscription during the free trial period but my card keeps getting charged 19.99 monthly. I’ve made sure to check on the apple subscription page, I’ve gone into the app and deleted my account. There’s no other option to cancel so I’m not losing $20 every month. It’s not worth the risk or headache