Spencer Savings Bank

For a while this app is very bad on iPhone and iPad. Activity is cutoff with no way to shift and see it.

I deposited a check and I don’t even see it in my account and your software didn’t even allow me to choose an account.

Until recently I was able to do all my deposits using the mobile deposit feature. Suddenly, after updating, I get an error every time I attempt to deposit a check, saying “check not recognized” even though a perfectly clean photo was taken and all edges are square. This is a show-stopper for me. I can no longer do mobile checks any more. This is a BUG and it needs to be fixed.

I just noticed there’s two different ones on the App Store. One for Spencer and one that is just Zelle. i’ve been used trying to use the one with Spencer and it’s been giving me a hard time. not wanting to accept my phone number to receive text messages.

Apss workd great, intiitive, easy to navigate.. never an issue, A+++

I’ve been a customer of this bank, and user of this app, for a number of years now. Most of it is standard, gets the job done, nothing fancy but it works. However, this year they updated their mobile check deposit to blur out the screen and display the message “Rotate your device to continue your deposit”. But no matter how many times you turn your phone, shake your phone, tap the screen, it never gets rid of the message and allows you to deposit the check. There are no other buttons or options on the screen, it renders this function completely useless. I have tried turning my phone every which way, turning off the ‘lock screen’ setting for iPhone, deleting the app and redownloading it, turning my phone off and on again. Nothing has worked and I cannot deposit any checks without going to the bank. It is incredibly frustrating and no one at the bank seems to aware of this issue based on my call there. This needs to be fixed immediately so I can actually deposit checks. Just get rid of the display message, people know to turn their phone. Just let them into the function!

Thanks For the Making Best App for Business Mobile Banking App. Very easy to access, Every activity update on your phone, Most Important about Account Security are best, Just account holder can access easy. Mobile deposit is the best service and very convenient......Thanks again ( My Spencer Savings Bank)

Easy to use. Wish it had face recognition available as login option.

I.

I do my commercial banking at Spencer and their App is excellent. Allows me to move money between accounts, or do remote deposits right from my phone. The App is generally relatable and stable and I’ve never had any issues with it. Definitely a strong point of banking with Spencer Savings Bank.