Spok Mobile

This is one of the worst apps I’ve ever used, and it doesn’t get better with time. It crashes all the time so that I can’t view my pages. When I delete and re-download it, my pages are gone so I never know who paged me or why. Tiger Text is one million times better.

The worse app for messaging and paging ever designed. Physicians are sheep and they know it.

App is totally unusable - crashes every time I try to open it despite updating the app, deleting and re-downloading app, updating phone, etc. I have not been able to open the app for over a month

Everyone I work with are required to use this app. Unfortunately, all of those same people experience bugs on a consistent basis. One person has delayed page reception, another won’t receive any pages whatsoever, some will be notified of a page and aren’t able to see it due the app crashing immediately upon opening. Sometimes the app will even update when you open a page and there’s nothing you can do. It takes up to 10-20 minutes for it to “update”. Closing the app doesn’t work. Uninstalling and reinstalling is more trouble than it’s worth. Any organization looking to use this app should reconsider.

Doesn’t work if you are running a VPN. Customer service was of no help in figuring this out.

Similar to other reviews. App does not push notifications to phone unless app is opened. Defeats the purpose of a paging app.

Suddenly stopped pushing pages to my phone- potentially dangerous

Have had issues getting notifications on my iPhone for any pages, forcing me to have to carry my physical pager around and making the app functionally useless. Have verified that the notifications from Spok are set to critical in my phone settings and still getting absolutely nothing until I open the app

What’s the point of a paging app that you have to open the app to actually get the page? I’m on call at my job for a week at a time and have to set reminders on my phone to check the app to see if I received any pages because otherwise you don’t get notified

My hospital uses this for on call physicians- it barely works for the most important messages. App glitches when you try to open it. It’s a patient safety issue. No one ever seems to know how to fix it. Do not buy buy for any real use.