Spoke Phone

This app really needs a more adjustable schedule for call availability to accommodate unique work schedules.

1) I can’t copy numbers from the app to paste for Notes for work 2) I can’t listen to voicemails on speaker, I mean really? 3) I can’t label numbers, make contacts or delete calls where no one picked up

Busy status doesn’t guarantee that calls won’t reach you. Calls that are transferred from one group to another sometimes bounce back even if the other group has agents available. Your offline settings sometimes undo themselves, forcing you to manually review them every now and then so you don’t get calls on weekends or during your offline hours. Our entire team gets kicked offline at 6 pm despite our evening crew having their availability including that time. There are so many problems with this platform that I would recommend absolutely anything else instead.

One of the worst phone services out there, please for the sake of your employees and company use anything else

Good productivity features around calls. Call notes are fantastic for memos. External contacts search and auto-matching is awesome, loving this! Call quality is great on 4G but requires some router setup to get Wifi working nicely.

Finally a fully feature business class phone system, right inside your mobile phone. Way more capability that the cheap voip apps that offer a business line. This is business grade. Multiple teams, offices, call routing, etc. and it’s all easy to setup - no training required, my assistant did it. Gotta check this out. Excellent call quality too.