To play level 11 to 20 and other options, one has to pay a subscription which has not been up front by squareoff. I am returning it back to them. DGT or Chessup are better option.

I regret to share my extremely unsatisfactory experience with Square Off Pro. Despite investing in their product with high hopes, I've encountered a multitude of issues that have left me thoroughly disappointed. 1. **Poor Customer Service:** Despite reaching out multiple times regarding a malfunctioning board, I received no response. The lack of communication and support on their end is disheartening and reflects poorly on their commitment to customer satisfaction. 2. **Unreliable Product Quality:** Shockingly, the Square Off Pro board stopped working after just three months of use. This short lifespan is unacceptable for a product in this price range, and it raises serious questions about the durability and reliability of their offerings. 3. **Lack of Direct Contact Options:** Adding to the frustration, there is no phone number or call center available for customers to address urgent issues. The absence of a direct communication channel only exacerbates the difficulties faced when trying to resolve problems promptly. In conclusion, based on my experience, I strongly advise against purchasing the Square Off Pro. The combination of poor customer service, a malfunctioning product, and the absence of direct contact options make it a regrettable choice for anyone looking for a reliable and responsive chess board. Save yourself the disappointment and explore alternative options.

I have had to quit playing 3 times because it wouldn’t register my move.

Its interesting. But, clarification, stream games doesn’t mean stream my own games from Lichess. I want to play games with both players (me and my friend) onto the board. That’s not possible (yet) Thanks for clarified information tech support.

How do you cancel a membership? There isn’t any option on the app to cancel as stated in FAQs.

I like it so good like so good like I don’t even know how to explain it but it’s so good. I just wanted to read it. It five star cause it’s so good.

This app is great integration of all the current chess platforms. When paired with the square off board, you can challenge other users, bots, and other player via lichess.org or chess.com.

If this app and board worked, it’d be amazing. As it is, the pieces slide—the board never really flattened out for me, the moves aren’t always recorded accurately, and there are no ways to adjust moves—you have to resign or pause/quit. I first had issues with the five free AI games—all but one glitched so I couldn’t finish any of them except the last one. Then, I had to pay to play the AI. I subscribed for $29/year, but it didn’t register on my app, the free trial registered, but now I’m trying to find a way to cancel my paid subscription. This is all frustrating since no one wants to give back $, I’m on a scavenger hunt for answers. Customer support is not helpful, I got a robo-email response saying SquareOff was acquired by Miko and to wait for further updates. Great. I’m over this ridiculous concept—it could’ve been great but it’s too buggy and frustrating. Do the old-school board w/pieces, so much simpler.

The square off app, which is required to use most of the functions of the square off board is awful. I stopped using it over a year ago and just recently got back on to see if any of the issues have been fixed, and they have not. Still very buggy. If you enter a game, your opponents time does not automatically start. They can just sit and there is still no way to abort the game, so you just have to resign. I’m not sure if this is a strategy by player to increase their rating or if they are legitimately having connectivity issues, but it happens quite often. The app is basically unusable. Any ratings higher than a 2 star have got to be fake. Please download the app and take a look before you buy any of the square off products. There are so many better options on the market now.

Good app though