StaffMate Online

The worst app to pick up shifts Very bad

People use bot which give them more chance to pick up all the shifts and block others from getting any If nothing is done this app is the worst

The colors for the web version for available shifts are dull. At least make the borders for those shifts brighter color.

Staffmate is a bad system for those who do not know how to use bot’s and there is no secuirty set up to make sure everyone has opportunity to get a shift .

This app allows employees to use bots and steal shifts 🤯 No one from the hotels or the app wants to do anything about it

Audio and vibration notifications turned off the developer until after 10am. This is a problem because my schedule is released at around 9am every Sunday. There is no way to adjust the push notifications at all to fix this. I am on call and need to be alerted once the schedule starts releasing.

I had no issues with the last app, but since we want to “fix” things now I can’t switch between different agencies within the app

As a worker, I have been using Staffmate for 7 years by 2 companies I currently work for. Staffmate is easy to use and a straight forward app. It is easy to accept or deny a gig when requested, it is easy to access your profile, if you forget your password it takes seconds to get back in to your account. I have never been locked out of Staffmate. I have never had any problems or issues with them. I also like the upgrades they recently made, like “ready pool”if an employer needs a lot of servers and they want to see if there is staff available and wanting to work on a particular date, the servers just click “interested” or a thumbs up 👍 emoji. And then the employers have a “pool” of workers ready and waiting to work. I think it’s compatible for workers and employers. So many apps the employer can’t see what the worker sees, and that is a problem. Staffmate is NOT like that, the employer sees what I see, and we can communicate if there is a question about something, like an address or the time. Super straightforward. If I had a catering company or a hospitality staffing company I would use Staffmate. Totally reliable.

I can’t view more than 1 employer at the same time. I wish I can just go from one job schedule to another employer schedule with out log out.

The support team is very helpful, at the beginning I had a few issues, they work with me to fix them, I recommend before you give a bad review just contact them, they are really working to made this App the best. Thank you!