Staytus

This is amazing apps for communication to hotel. Great discount included and easy to see the time schedules and menus of each restaurant.

It was easy to gain the info about our hotel and get discounts, hope to use it again during another stay at Fairmont

Really love how easy it is to communicate with the hotel through chat. Received good info very quickly - no more walking down to the reception!

No map of the location (resort in my case), slow app that connects with front desk and disconnects - no way to continue conversation, need to restart it. Finally, 12 notifications per day! Most annoying hotel app in my phone.

App worked as described and better a must have if you are staying at the Fairmont

Fantastic meal and service at Ko for our anniversary. Food was out of this world. Service with a smile and more. Can’t say enough good things!

Much of the property information is incorrect and incomplete. Cafe menu page doesn’t have the menu, just catering platters. Alerts pop up for discounts and the outlet doesn’t know anything about the code needed for the discount, then app just freezes and won’t allow me to cancel or click out of the page without the code the shop knows nothing about. The only option is to completely turn off iPhone snd re-boot. It is a huge pain in the neck.

Done!

Sure works well in Mayakoba.

Is this a legit Fairmont apps? I could not find any credible info on this company that create this app.