Suncorp Insurance App

Can someone contact me was told on he 30/10/24 it been cancelled but no car was risen off on the 15/7/24 why would I need a new policy

Easy to manage

Absolute rubbish app! In fact the ONLY Suncorp app I can get to work is their one time password generator app. This app IMMEDIATELY CRASHES upon opening and using Touch ID. Have repeatedly reported the ongoing issues to Suncorp IT team and all I ever get is: change your password. When I tell them this is ABSOLUTELY NO FIX they end up giving up and not replying to my emails. If these useless app developers can’t make an app that works then damn well give us a website instead! But they don’t want you to do that. They want to FORCE us to use these useless apps they make. So sick of this from app developers everywhere, not just Suncorp.

Although I think the app is good it’s not working. I cannot update my information and the information on the app is not accurate.

Love this happen. Took me less than 5 mins to set up the app. Very easy to use.

Very easy to deal with

Downloaded as instructed when first told to. Worked for approx 2 weeks & then nothing. Deleted, reinstalled, nothing. Lost all speedy visual access to our insurances with the error message appearing each time! Not good enough at all! Update: finally after four phone calls/emails, and being shifted around to different people/sections, a fabulous female was able to help straight up. If you're lucky you will get her straight away & the issues will be gone.

Can’t login. I only use Suncorp app for insurance but I can’t login. Previous app was better and user friendly.

It’s been an absolute nightmare to deal with Suncorp this time. Wasted 20 hours talking to multiple people in circles for 3 months and got nowhere. Easter 4.5 hours speaking to 7-8 people about my policy today alone. Again nothing has been solved.

Can’t even log in to the app, just comes up with something’s gone wrong… What a waste of time, can’t even use the banking app for insurance now either…