SuperDeker App

Terrible app can’t even log in or retrieve password.

I tried to get my account back but I forgot it and now I can’t make a new one because it’s telling me to use the web login and I don’t know how

I’ve had a decent experience using the app for about the past month, none of the greyed out icon or login issues others have reported. I did have to logout and reboot the SuperDeker board to get it to sync properly the first time, but fine since. One major issue: can’t seem to turn off the sound effects. I’ve tried hitting mute, because I just want to listen to music or a podcast while I’m using the Deker, but the sound effects and crowd noise from the app always override that audio. Please fix!

The log in button is always grayed out. It’s been like this for the whole day

Awesome product but I had an issue with the app and after multiple emails to customer service to fix the issue I gave up.

Used to be able to open the app and connect to the deeker. Now I have to login and give all my personal information. For what? Lame… I sign up for a parent account so my son can use this expensive training tool. After giving all my information, it says that since I’m not a player I can’t use the deeker. Now I try to sign up for a player account, but my email is already been used so now my kid can’t use the app at all. Incredibly unuseful. Most rediculous, unuseful app I have ever tried to use.

No longer lets me into app and Bluetooth does not work. Have contacted customer service multiple times - phone and email. Good product otherwise.

I like the new feed system where you can follow people but, with the new rankings I wish you could see all the ranks, as well as all skill levels when you try to see that. Teams idea is cool as well. I definitely recommend returning to the OG leaderboard or changing it where you can see everyone on it.

My kid wanted the super decker pro so bad for his big Christmas present. Bought it and plugged it in. It won’t pair to the app. We’ll be sending it back and getting him something else. Hours of frustration and the app and hardware don’t work together.

There’s no way to recover your nickname, my son forgot his, so we tried creating a new account with another email address and have not gotten the email to confirm. To log in.