Sure Petcare - Animo

Das System funktioniert gut, die Einrichtung war kinderleicht und gerade bei einem Welpen/Junghund sollte man auf viele Ruhepausen und ausreichend Schlaf achten. Hierbei hilft der Tracker in Verbindung mit der App ein Gefühl zu entwickeln. Allerdings gibt es ein paar Punkte, die zu einem Stern Abzug führen: 1. Addiere ich Ruhezeiten und Aktivitätszeiten zusammen komme ich nie auf 24 h. Im Durchschnitt fehlen pro Tag 1 - 2,5 Stunden. 2. In der Wochenansicht bei den Ruhezeiten gibt es eine merkwürdige Zeiteinteilung. Statt 24 Stunden scheint der Tag bei den Entwicklern 36 Stunden zu haben. Das ist mehr eine Darstellungsfrage, weil die Ruhezeiten trotzdem korrekt angezeigt werden, aber verbesserungswürdig ist es dennoch. 3. Hier ein Wunsch an die Entwickler: In den Zielen gibt es einen empfohlenen Kalorienverbrauch, jedoch keine empfohlene Aktivitätszeit. Sicher ist jeder Hund anders, aber Welpen sollten sich nicht mehr als 5 Minuten pro Lebensmonat am Stück bewegen um Knochen und Gelenke nicht zu überbeanspruchen und je nach Rasse kann man sicher auch für ausgewachsene Hunde einen Richtwert angeben, der dem Halter zeigt, ob der Hund ausreichend bewegt wird oder mehr Auslastung bräuchte. Ansonsten eine schöne App mit einem ansprechenden Design und einer intuitiven Bedienung.

Let’s start out by saying I am a employee of a vet hospital that a representative came out and pushed for us to sell their item. Myself and many of the staff members purchased trackers. I bought four. One for each of my dogs. I had reached out a few months ago about one of the trackers not showing the correct location of my dog. It still showed her in a safe zone, just not the correct safe zone. She goes to my parents house while I work and she showed all day at my house. I never heard back from the customer support email I sent. I ended up having to disconnect and reconnect it several times before it finally synched. It has been hit and miss trying to get this thing to synch in general. It still shows me my dog is in the wrong house at times. Now I have a coworkers dog who had this tracker on who went missing. Tracker still shows the dog is at home. Will not track the missing dog. The family was able to get through to Surepet who wasn’t able to offer any solution. I also tried to call surepet as one out of my 4 was showing once again my dog in the wrong location. I waited on hold over 30 minutes without a person answering. I decided to try a different route and call Merk (the company who owns surepet) veterinary line. I was able to get through to a person there, explained we had a missing dog with their tracker that was not tracking and another dog was wasn’t missing but was showing the wrong location, this rep also tried to reach out to surepet couldn’t get through, so she then reached out to her manager who never responded. I was told they would call me back. No return call was ever received. My dogs collar did finally show the correct location but not until after I synched it. What use is that if my dog is missing I cannot synch her tracker. Needles to say I will no longer be promoting this item that they made sound so amazing to us.

I have had this GPS tracker for over a year now. It works great. The app interface shows you exactly where your dog is. We travel and do have to charge it more often because of that but the map shows where my dog is at all times. When we are home and in the zone….the unit goes weeks without needing to be charged. By the way my dog loves the ocean and our pool….the water resistance is great. Don’t hesitate to buy, plus now there is no subscription fee to use the tracking service. Fantastic!

This is crap. Never syncs. Unreliable.

Not letting get passed the create household feature. Nothing happens when I click create.

The app is unreliable and doesn’t always sync when it’s said it synced.

Extremely accurate, keeps me and my pet connected and in better health!